Performance Kings Honda
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Jenny was extremely helpful and pleasant. I was on time for my appointment. Jenny took all the information that I gave her verbally and also what I handed to her... she looked everything up on the comput for my appointment. Jenny took all the information that I gave her verbally and also what I handed to her... she looked everything up on the computer and was able to give me some discounts right off the bat... she could see why I had brought the car in. She gave me an estimate and I was able to sit comfortably, drinking coffee in the waiting area - the wait was almost exactly what she told me... the charges came in under estimate... all work was complete... I was pleased that I did not need more work done and that Honda did not try to get me to do things that did not need to be done. Jackson worked on the car and I assume he did a good job. The AC was not working when I brought the car in and the wipers were a disaster - both were working when I left and the car just felt better and I had peace of mind that I did not need brakes at this time... all well well and I was in and out in 90 minutes... good job!!! More
Chris Metz is the best service manager I have ever seen. He spends time with customers explaining all the work done. He is patient and courteous. Kings Honda should be proud of him. Josh the mechanic is ver He spends time with customers explaining all the work done. He is patient and courteous. Kings Honda should be proud of him. Josh the mechanic is very knowledgeable and a great mechnic. If he fixes something, you know it will be right More
Jason has provided outstanding service since I have owned my Odyssey. For example, I can recall one service experience involving my transmission. The transmision needed to be replaced. The transmission was my Odyssey. For example, I can recall one service experience involving my transmission. The transmision needed to be replaced. The transmission was just out of warranty. Jason called Honda and explained that I was a long time loyal customer. Honda agreed to cover the replacement of the transmission. This is just one of many examples of Jason taking care of the customer! More
Excellent service, found my car fast. This is obnoxious, requiring 250 characters to complete this survey. It's almost as bad as waiting for the dentist. At least they provide old magazines to pass the ti requiring 250 characters to complete this survey. It's almost as bad as waiting for the dentist. At least they provide old magazines to pass the time. I'm nearing the end now, thanks for the counter. More
Both Kris the manager as well as Larry Etter were just EXCELLENT is their professionalism. I was so impressed with their ability to get where we needed to be in price and make us feel great about our pur EXCELLENT is their professionalism. I was so impressed with their ability to get where we needed to be in price and make us feel great about our purchase. I would highly recommend Kings Honda! Larry took a great deal of time explaining all the details of my new CRV! Something my previous car salesman DID not do! I also felt really good about my purchase when I walked out the door! Thanks HONDA! More
Both salesmen continued to look for the type of used vehicle that we were wanting. Several other dealerships had simply told us they had nothing on the lot like what we wanted and stopped there. The K vehicle that we were wanting. Several other dealerships had simply told us they had nothing on the lot like what we wanted and stopped there. The Kings salemen understood what we were looking for a continued to watch for a matching vehicle for us. More
We bought two cars from Mark Malone. He was very friendly and was very knowledgable about the cars. He was very honest in his dealings with us which we appreciated. The dealership in general was pleasant t and was very knowledgable about the cars. He was very honest in his dealings with us which we appreciated. The dealership in general was pleasant to work with and made the overall experience a good one. More
We are expecting our third child and needed to find a vehicle in our price range that will hold 3 children. We looked at every dealership at Kings Auto Mall and Kings Honda found us a vehicle that works vehicle in our price range that will hold 3 children. We looked at every dealership at Kings Auto Mall and Kings Honda found us a vehicle that works for our family. Thanks to Bob the salesman and the sales manager Ryan we were able to get a vehicle at a price we can afford. More
My wife got taken to the cleaners by this dealer. She needed rear brakes which they overcharged her for ($200 to just put pad on?!) and didn't even machine the rotors. Plus they tried to sell her machin needed rear brakes which they overcharged her for ($200 to just put pad on?!) and didn't even machine the rotors. Plus they tried to sell her machining the front rotors for $175 - but they are NEW and in better shape than the rear ones AFTER Honda did the work. They also tried to sell her other needless work like new front struts etc. I went in to talk the them and the manager didn't acknowledge ANY of these issues. Don't take your car here unless you know EXACTLY what needs to be done and know what quality service looks like, because they sure don't - and will pull any/all tricks to over sell and cut corners... After a lengthy fight, they did agree to at least machine the rear rotors, but customers shouldn't have to deal with this - let alone at dealership prices. More

