I had an intermittent problem with the display above the radio going dark.Restarting the car always cleared it up. I took it in to the dealership, but they could not duplicate the problem. They spent 3 hours trying to duplicate it. I'm an Uber driver, so I had to get back on the road. The plan was for me to bring in the car, and leave it for a day. They were going to give me a loaner car. Today, the problem occured when I was near the dealership, so I went in. Brian Heisler, the service coordinator took a look at the problem, and almost immediately diagnosed and solved the problem. I have a phone mount on the dash, and while switching between apps on the phone for my Ubering, I was inadvertently hitting the day/night switch just below the phone mount, dumb me. All was correct with the car all along, just an operator error.
Brian was very professional throughout the entire process. He listened to what I was saying, checked with the service technicians before I even brought the car in to see if there were any service bulletins about the problem, and came very close to diagnosing the problem the first time. Who knew it was the stupid operator?
All in all, I would highly recommend this service department, and dealership, excellent service