Performance Toyota Bountiful

These guys do a good job for me on my regular service. We prepay for the oil changes and they always get me in quick even the same day most of the time and get the truck back to me in good shape. We prepay for the oil changes and they always get me in quick even the same day most of the time and get the truck back to me in good shape. More

get one star on this last service due to not cleaning up the residual oil left on skid plate, found it on my new concrete driveway. Unusual to have this occur but its now the second time- a little attention the residual oil left on skid plate, found it on my new concrete driveway. Unusual to have this occur but its now the second time- a little attention to details would prevent this . Also arrived for appt at 10:00 truck wasnt finished till 1:30 with no updates.. Entire experience was so non typical - hopefully they figure out how to resolve it. More

Do not know who Jace is but Elliott was awesome. No I would not recommend Toyota service because it is too expensive. No I would not recommend Toyota service because it is too expensive. More

they do good job. my shutter drivers are very nice and friendly.my advicer is good. my shutter drivers are very nice and friendly.my advicer is good. More

My 2025 Camrys (55000 miles) sunroof would not close so it had to be replaced. From start to finish the service agent was constantly giving me updates and was awesome at dealing with my service wrap contra it had to be replaced. From start to finish the service agent was constantly giving me updates and was awesome at dealing with my service wrap contract. They also rented me a vehicle during service. I couldn't have asked for better service!!! More

Very helpful in making the decision to purchase a new vehicle. There was no pressure. vehicle. There was no pressure. More

a lot of miscommunication, service person give bad comment about their own team he say the scheduler don't know what they talking about. comment about their own team he say the scheduler don't know what they talking about. More

tire pressure light was on when you picked it up. it's still on. report windshield wipers are fine but driver's side streaks. said windshield had o blemishes but there is a star break on passenger s it's still on. report windshield wipers are fine but driver's side streaks. said windshield had o blemishes but there is a star break on passenger side and pit marks from wind that make it difficult to see well going into the sun. said air filter was bad and I checked and it looked almost new. concern is if things were actually checked that we don't know about. More

Great Sales Experience, But Check Your Final Contract We recently purchased a 2026 RAV4 Limited from Performance Toyota Bountiful. Working with Tiff was fantastic! She went above and beyond t Contract We recently purchased a 2026 RAV4 Limited from Performance Toyota Bountiful. Working with Tiff was fantastic! She went above and beyond to help us find exactly what we wanted. Unfortunately, the finance experience was disappointing. I had made it very clear that we did not want any dealer add-ons. We were assured there were none required and received a written out-the-door price reflecting that. Before entering the finance office, I also specifically asked that a $595 paint-and-fabric protection package be removed. Despite this, the $595 charge appeared in our signed contract. With multiple documents being signed quickly and a monthly payment close to what we expected, I didn't catch it until reviewing the paperwork at home that evening. Even more concerning, I came across another customer's Google review posted around the same time, describing an almost identical unwanted charge on their 2026 RAV4 Limited. Tiff apologized and helped initiate the cancellation process. However, 17 days after signing the cancellation paperwork, the issue remains unresolved. My follow-up email to the finance manager and subsequent phone call to the dealership have not resulted in any response or confirmation. We love our new RAV4 and would absolutely recommend Tiff. However, having an explicitly declined charge included in our contract undermined an otherwise excellent experience. My advice to buyers: review every line of your final contract, even if you've already agreed on an out-the-door price. More