Hunter Lundy

Great Sales Experience, But Check Your Final Contract We recently purchased a 2026 RAV4 Limited from Performance Toyota Bountiful. Working with Tiff was fantastic! She went above and beyond t Contract We recently purchased a 2026 RAV4 Limited from Performance Toyota Bountiful. Working with Tiff was fantastic! She went above and beyond to help us find exactly what we wanted. Unfortunately, the finance experience was disappointing. I had made it very clear that we did not want any dealer add-ons. We were assured there were none required and received a written out-the-door price reflecting that. Before entering the finance office, I also specifically asked that a $595 paint-and-fabric protection package be removed. Despite this, the $595 charge appeared in our signed contract. With multiple documents being signed quickly and a monthly payment close to what we expected, I didn't catch it until reviewing the paperwork at home that evening. Even more concerning, I came across another customer's Google review posted around the same time, describing an almost identical unwanted charge on their 2026 RAV4 Limited. Tiff apologized and helped initiate the cancellation process. However, 17 days after signing the cancellation paperwork, the issue remains unresolved. My follow-up email to the finance manager and subsequent phone call to the dealership have not resulted in any response or confirmation. We love our new RAV4 and would absolutely recommend Tiff. However, having an explicitly declined charge included in our contract undermined an otherwise excellent experience. My advice to buyers: review every line of your final contract, even if you've already agreed on an out-the-door price. **Update – November 9, 2026:** I'm happy to report that the dealership has now corrected the extra charge for the unwanted paint and fabric protection. I appreciate the dealership making this right and consider the matter fully resolved and closed. More

by barrowbr12 Verified Customer Verified Customer

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Performance Toyota bountiful had friendly, fast, and convenient service. We were very happy with our experience. convenient service. We were very happy with our experience. More

by connettdean Verified Customer Verified Customer

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Great job on my routine oil change and vehicle maintenance. Appreciate the service and attention to detail. maintenance. Appreciate the service and attention to detail. More

by frosty_amn Verified Customer Verified Customer

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Helped me find the best monthly payment for me and all the warranties I wanted. the warranties I wanted. More

by lhookdwill Verified Customer Verified Customer

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Stan Norkis and Hunter Lundy were very professional and courteous. They were very willing and forthright about answering my questions and giving me sound advice. courteous. They were very willing and forthright about answering my questions and giving me sound advice. More

by wyohiss Verified Customer Verified Customer

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Installation of 2" receiver and clear bra was exceptional. I am very happy with the results. exceptional. I am very happy with the results. More

by wyohiss Verified Customer Verified Customer

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All have been very attentive to us when we have been in the dealership. We have appreciated their patience with questions and needs. the dealership. We have appreciated their patience with questions and needs. More

by sergio.a.cuevas Verified Customer Verified Customer

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Best service center! Very transparent, fast, and friendly. Will never go anywhere else, got me in and out quick! Very transparent, fast, and friendly. Will never go anywhere else, got me in and out quick! More

by jnunezmorales Verified Customer Verified Customer

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Awesome, helpful, and knowledgeable staff. Helped me find the best car for me and had everything I wanted. Helped me find the best car for me and had everything I wanted. More

by lhookdwill Verified Customer Verified Customer

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Worst Toyota dealer Ive dealt with since 1968 buying my first crown and have been fan on Toyota ever since. If they could mess it up they did from deposit to hold to pick up a complete disaster first crown and have been fan on Toyota ever since. If they could mess it up they did from deposit to hold to pick up a complete disaster More

by fairbanksmd Verified Customer Verified Customer

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