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Performance Toyota
Sinking Spring, PA
324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 324 reviews
July 14, 2021
I found a vehicle on their website, but it had t arrived, so I reserved it. I was concerned with purchasing something without seeing it, but it was exactly what I was looking for. Brian helped me with the pr so I reserved it. I was concerned with purchasing something without seeing it, but it was exactly what I was looking for. Brian helped me with the process. More
by ToyotaFan
Employees Worked With
Brian
July 09, 2021
My husband and I continue to purchase cars from Performance Toyota. The sales reps do a fantastic job including Brian Hoover who helped tremendously. He managed to find the perfect car for my husba Performance Toyota. The sales reps do a fantastic job including Brian Hoover who helped tremendously. He managed to find the perfect car for my husband even though we were planning on leasing a different one. More
by Klincoleen4
Employees Worked With
Brian Hoover
June 21, 2021
The car buying process, as many of us know, can be time consuming, but working with Brian at Toyota, the process was smooth and easy. Everyone at Toyota was friendly and welcoming and ready to help in any consuming, but working with Brian at Toyota, the process was smooth and easy. Everyone at Toyota was friendly and welcoming and ready to help in any way they could. I would recommend using Performance Toyota for your car buying needs. More
by CruiseControl21
Employees Worked With
Brian Hoover
April 26, 2021
We bought multiple vehicles from Performance Toyota and would like to thank Mike Owens for making our experience easy and hassle-free. We love our new cars! would like to thank Mike Owens for making our experience easy and hassle-free. We love our new cars! More
by Kredcay
Employees Worked With
Mike Owens, Jeff Kohler
February 01, 2021
Michael helped my mom with purchasing a new vehicle and the process could not have been easier! Michael took the time to answer all of my mom’s questions and even helped her with a few things after the car the process could not have been easier! Michael took the time to answer all of my mom’s questions and even helped her with a few things after the car was sold! I will definitely be sending any family members or friends to Michael in the future. More
by KP
Employees Worked With
Michael Owens
January 13, 2021
BUYER BEWARE!!! Unorganized,RUDE,Zero customer service BUYER BEWARE!!! Unorganized,RUDE,Zero customer service skills! Called confirmed a car was in stock ( with their own stock # ) I was required to p BUYER BEWARE!!! Unorganized,RUDE,Zero customer service skills! Called confirmed a car was in stock ( with their own stock # ) I was required to put a $500 deposit on it so I did. I left work to go pick it up. Get a call 2 hours later & say sold it!! Never even offered to locate another 4 runner. Took my business to another dealership and spent $44,600 elsewhere. Better business Bureau complaint to follow. Apparently no management at this dealership ever read the book . ( The Toyota way ) More
by Edwinchster
Employees Worked With
Amanda Houck
December 10, 2020
I had my 2 year old Toyota in for a recall and inspection. Service guy came in and knelt, telling me I should do $300 worth of maintenance items, can we do that today for you? It was fuel injectio inspection. Service guy came in and knelt, telling me I should do $300 worth of maintenance items, can we do that today for you? It was fuel injection cleaner, cabin air filter, and refreshing the a/c vents. Anyone can get a bottle of injection cleaner for 10 bucks and put it in the fuel tank. Cabin filters are about 18 bucks and are an easy DIY. Refreshing the a/c vents means spraying disinfectant in the vents. No wonder they could do all that right away for $300. It's $30 in materials and 20 minutes of time. Sorry to see this dealership stooping so low to help themselves and pick customer's pockets. To add to the insult, the check out girl was unfriendly and refused to say thank you after I paid my bill. We need service departments committed to honesty, and it's hard to find even among Toyota dealerships. Driving home, my kick panel fell out below the glove box. Apparently they started pulling things apart to do the cabin filter, and didn't bother to snap it back in place properly. More
by Straight Shooter
Employees Worked With
Not sure
July 12, 2020
Covid-19 is a tricky time to look for cars. Performance reminded me, of my college advisor, they advised me of a car, they knew was right for my budget and my life. reminded me, of my college advisor, they advised me of a car, they knew was right for my budget and my life. More
by Jenk14
Employees Worked With
Kat was awesome to work with. When my car buying jitters, started to get the best of me, she let me take as much time as I needed, no pressure.
January 27, 2020
exceptional customer service I went into the dealership to buy a vehicle and couldn't come to terms where I wanted the payment to be, I left and received a call from Jermaine the I went into the dealership to buy a vehicle and couldn't come to terms where I wanted the payment to be, I left and received a call from Jermaine the manager and he worked with me to satisfy my buying experience. Thanks to Ryan the salesman and Jermaine I will definitely be back to this dealership. More
by drcarroll02
Employees Worked With
Jermaine & Ryan & Michael Bronson
October 25, 2019
Questionable integrity Wanted to look at a truck they had for sale, was told if I give them a $500 deposit they would hold the truck until I came in the next morning. 1.5 ho Wanted to look at a truck they had for sale, was told if I give them a $500 deposit they would hold the truck until I came in the next morning. 1.5 hours later received a text telling me they wouldn't be charging me the deposit as someone else had come in who liked the truck and was buying it. Why ask for a deposit if your not going to honor it? More
by Sean OD
Employees Worked With
Christian
