Perillo BMW

Very accommodating...an overall good experience. The 25 Very accommodating...an overall good experience. The 25 word minimum is a bit odd for a survey. Intend to write in a brief manner so... Very accommodating...an overall good experience. The 25 word minimum is a bit odd for a survey. Intend to write in a brief manner so... More

I purchased a used vehicle last week. I received a quick response on my inquiry. I set up an appointment and was treated fantastic by the entire staff. I did a test drive, discussed the deal with the sale response on my inquiry. I set up an appointment and was treated fantastic by the entire staff. I did a test drive, discussed the deal with the sales person, and purchased the vehicle all within a few hours. I would purchase again. Great carats great aervice! More

Straight forward no nonsenses negotiations without a lot of promises and Vanessa looked for the best deal for my situation .Felt comfortable during the entire time of discussions of promises and Vanessa looked for the best deal for my situation .Felt comfortable during the entire time of discussions More

Great people ,great sales guy Allan and great financial advisor Sebastian! 10xxxxxxx.10xxxxx Great people ,great sales guy Allan and great financial advisor Sebastian! 10xxxxxxx.10xxxxxxx advisor Sebastian! 10xxxxxxx.10xxxxx Great people ,great sales guy Allan and great financial advisor Sebastian! 10xxxxxxx.10xxxxxxx More

Overall I had a great experience. My salesman Peter was great and actually saved me some money. I recommend strongly. The price of the vehicle was great without the haggling and the credit process was easy great and actually saved me some money. I recommend strongly. The price of the vehicle was great without the haggling and the credit process was easy and straightforward. More

Allen was great to work with, very responsive to texts/emails, very personable. Car is great and was well presented, nicely cleaned. Thanks so much! texts/emails, very personable. Car is great and was well presented, nicely cleaned. Thanks so much! More

Great experience leasing new vehicles from Perillo. Extremely responsive, highly quality service and best pricing in the Chicago area. Could not be happier with the process, particularly working with C Extremely responsive, highly quality service and best pricing in the Chicago area. Could not be happier with the process, particularly working with Chris and Sean from start to finish. More

I have has done the car for a week and have had numerous issues caused by an in completed software update initiated at the dealer prior to me buying the car. I have had to spend 2 hours at my local dealer g issues caused by an in completed software update initiated at the dealer prior to me buying the car. I have had to spend 2 hours at my local dealer getting the issue corrected. Not sure I would recommend this dealer. More

Very professional dealership. Had a wonderful experience working with Jim Demeter. It’s very clear his desire to go above and beyond for clients. Also had very friendly interactions with Sebastian too. Defi working with Jim Demeter. It’s very clear his desire to go above and beyond for clients. Also had very friendly interactions with Sebastian too. Definitely would recommend friends and family to visit if they’re looking for a great BMW. More

Find another dealer! I scheduled my appointment online Find another dealer! I scheduled my appointment online about a week ahead of time. When I arrived at my service appointment. I stood around and no o Find another dealer! I scheduled my appointment online about a week ahead of time. When I arrived at my service appointment. I stood around and no one wanted to help me. When someone finally asked me if I needed any help, I told them I had a service appointment and they directed me to Ana Salgado. I wish they hadn’t, she was on her phone and seemed annoyed that I was there. When I told her that I was there to get my oil changed. She immediately told me that 3:15pm was to late in the day and I would need to reschedule. I told her that I had an appointment so that it doesn’t make any sense. She tried to blame BMW’s website and it was an issue with their website... I told her I would schedule service with another dealer and her response to me was “Good Luck”. As I got in my car and started to leave (in disbelief)... Alex Padalko stopped me... and stepped in and got my car in for service and completed in less than an hour. I can’t believe BMW would let a dealership operate like this (given the quality and cost of their vehicles). The service manager at Perillo BMW should be replaced because they clearly have not trained their folks even the basics about customer service. Ana should find a different profession because she clearly did not want to work there. Unbelievable! More