Perillo BMW

Dr. Cepican cured my curb rash I must still be getting used to my 2014 550xi, as it incurred a second case of curb rash on Thanksgiving day (totally my fault). I called Perillo the I must still be getting used to my 2014 550xi, as it incurred a second case of curb rash on Thanksgiving day (totally my fault). I called Perillo the next day, dropped the car off on Monday, and it was like new again in short order. In both cases, the repairs were carried out in very short order, and I feel I was treated the way a customer should be. Ken Cepican (works in Collision) handled me both times, and I won't hesitate to go back to him when needed. Plus, I always enjoy visiting with Alan Sahagian in Sales to see the newest toys on the sales floor. More

Flat tire Alex Padalko did an extraordinarily wonderful job solving my problem in a timely and efficient manner- he represents the best of customer service! Tha Alex Padalko did an extraordinarily wonderful job solving my problem in a timely and efficient manner- he represents the best of customer service! Thanks for such great service. More

Excellent Service I was very impressed with the level of service for my 2007 BMW 328xi. Alex kept me informed and up to date with the status, coordinated with my 3rd p I was very impressed with the level of service for my 2007 BMW 328xi. Alex kept me informed and up to date with the status, coordinated with my 3rd party warranty, and arranged a loaner. Couldn't have been better. More

Quick work done Went in for my heater giving out a bad smell, it was fixed very fast!!! Danetter is great at what she does, definitely recommend this dealer for any o Went in for my heater giving out a bad smell, it was fixed very fast!!! Danetter is great at what she does, definitely recommend this dealer for any of your service. More

The best car purchase experience yet. This is the 9th car buying experience I've had over my life. I typically lease and get a new car every 3 years. It is the first time with BMW (had This is the 9th car buying experience I've had over my life. I typically lease and get a new car every 3 years. It is the first time with BMW (had a number of Acura's). I live in the city so I visited Perillo and really not sure how BMW would represent their product and how expensive it would wind up being. Mark Schneider, one of the sales reps, introduced himself to me and it was a great experience from beginning to end. His level of professionalism, product knowledge, accomodating style, and low pressure sales approach made my experience exceptional. Like many, I'm a stickler with customer service and Mark was genuine. I told him what I was looking for (2015 X3 xdrive 2.8 x-line, almost fully loaded) and he had the car built for me. No money down. The car came in about a month later (as he promised) and I came in to test it out. It is a sweet vehicle (the technology is class leading) and the financing process and finance team was easy to work with. They did talk me into the bumper and ding protection package which, living in the city, is probably a good idea. It's been a few days now and I already received follow up communications to make sure everything is going well. I really don't have anything I would suggest in terms of improvements. I will see how their service department in about 10,000 miles when I'm due. I definitely recommend Mark to help you shop for your new BMW...it really is all about the people you work with and he was great. More

Superior Buying Experience I’ve purchased five, now six, vehicles from Perillo and before this purchase I traded my fifth BMW for another luxury brand. I can honestly say my buy I’ve purchased five, now six, vehicles from Perillo and before this purchase I traded my fifth BMW for another luxury brand. I can honestly say my buying experience w/ Perillo was far more superior to the other luxury brand buying experience. Glad to be back! More

Great experience I contacted Perillo BMW via email to get a price on a new i3 (Mega World), which they had in stock. Not only was Alan from Perillo able to give me a g I contacted Perillo BMW via email to get a price on a new i3 (Mega World), which they had in stock. Not only was Alan from Perillo able to give me a great price, but he was very responsive and thorough, answering all my questions and concerns. I had a Un4gettable driving event rebate, which had expired by a month - Alan went the extra mile to contact BMW NA and arrange this rebate to be extended. Although I ended up buying from a local dealer at a slightly higher price, the overall experience with Alan from Perillo was outstanding and I would highly recommend him. More

more busy in selling less concerned about title/tax/license I am tired of calling this dealership since I bought my vehicle I live in kansas city and bought my x5 from them on 13th Sept it's been over a month a I am tired of calling this dealership since I bought my vehicle I live in kansas city and bought my x5 from them on 13th Sept it's been over a month and I have not received my paper work for title /license plate when I called at business office no body response back even their sales manager Saleem beg don't blink his eyes after vehicle is being sold left him voice mail 12 times no response my question is if this dealership is handling my paper work so I should have my registration paper ready but no and on top of that missouri department of vehicle is going to charge me penalty for delaying in my registration a piece of ADVICE TO OUT OF STATES BUYERS DONT BUY FROM THEIR YOU HAVE TO CHASE THEM FOR REGISTRATION COZ THEY EVEN DONT KNOW WHAT THEY ARE DOING IN BUSINESS OFFICE AM I RIGHT ALEX IN FINANCE AND SALEEM BEG THE SO CALLED SALES MANAGER WITH OUT RESPONSIBLITIES More

One of the best buying experiences I've ever had. My entire buying experience from start to finish was quick and painless. I saw a vehicle I was interested in and checked on availability with Chris. W My entire buying experience from start to finish was quick and painless. I saw a vehicle I was interested in and checked on availability with Chris. When I came in, Jason took over to show me the vehicle, its functions and highlights, and then we went for a test drive. He was courteous, professional, and knowledgeable. All questions and concerns were answered and addressed. I have no hesitations coming back for future purchases and look forward to working with Jason and Chris again. More