Perillo BMW

BMW 335I service I have owned 2 BMWs and for over 10 years have always had them serviced at Perillo. My car is no longer under warranty, but I depend on it for my busi I have owned 2 BMWs and for over 10 years have always had them serviced at Perillo. My car is no longer under warranty, but I depend on it for my business and it is important that it runs perfectly and is dependable, so I keep it serviced regularly. This service was needed based on a check engine light that had come on, plus I noticed some fluid was leaking in my garage at home. I was able to make my appointment quickly and bring my car in at a convenient time. Brad, the service advisor had recognized me, since he had taken care of me in the past and immediately was very friendly and helpful when I arrived. Brad communicated to me when he said that he would and was very detailed when he explained what the mechanic had found to be the problem. He made sure that I was able to get my car back the next day as the mechanic needed to test the car when it was cold. This was no problem as I could take public transportation to get home and back to work. The car was cleaned when I picked it up and is running fine, so for me the experience was excellent. The friendly personal service that I feel when I come to Perillo is a plus. More

Amazing Service Fantastic experience. AJ was able to get me in there on short notice. Needed two new tires and AJ was able to get me in and out of there the same af Fantastic experience. AJ was able to get me in there on short notice. Needed two new tires and AJ was able to get me in and out of there the same afternoon. Highly recommend Perillo. I will definitely use them again for service. I live in the northern burbs and normally use another BMW dealer for service. The great service by AJ will have me using Perillo instead. Thanks again. More

Easiest buying experience EVER Starting with Peter Mers, our experience at Perillo BMW was fantastic. From test driving to signing the papers to learning how to open the trunk with Starting with Peter Mers, our experience at Perillo BMW was fantastic. From test driving to signing the papers to learning how to open the trunk with a swipe of my foot, Peter was a dream. He may be the least pushy car salesman ever born. We put him through the ringer with asking to test drive multiple cars, used and new. When I asked him for the breakdown on the taxes fees and including some added packages he was quick to give them to me, something we did NOT experience with other two German luxury brands. If you are looking at German luxury automobiles, Peter at Perillo should be your first and last stop. More

Best Service Ever! Alex in service was the absolute best from start to finish..Very courteous, insightful and prompt! Would continue to work with him personally on any o Alex in service was the absolute best from start to finish..Very courteous, insightful and prompt! Would continue to work with him personally on any other occasion needed... More

Good service Making an appointment, bringing in car, being updated on sercices needed and car pick up were all top notch. I think we might have been able to get a Making an appointment, bringing in car, being updated on sercices needed and car pick up were all top notch. I think we might have been able to get a lower price elsewhere but I trust Perillo. More

Pleasant Experience Thank you Albin for making my visit very pleasurable and helpful with the service. You will see more of me in the future for servicing my vehicle. Thank you Albin for making my visit very pleasurable and helpful with the service. You will see more of me in the future for servicing my vehicle. Keep up the great work!!! More

Superb service My service at Perillo BMW was superb and professional. I was informed of all repairs and recommendations throughout the service visit. The transition My service at Perillo BMW was superb and professional. I was informed of all repairs and recommendations throughout the service visit. The transition to loaner vehicle was extremely smooth and I was back to work in no time. More

Great Service I brought my new BMW X3 in for a drivetrain malfunction error and worked with Alex. He called me several times throughout the day to keep me updated o I brought my new BMW X3 in for a drivetrain malfunction error and worked with Alex. He called me several times throughout the day to keep me updated on the status and diagnosis of my car. I really appreciated that he kept me posted and didn't leave me wondering for a few hours. He was extremely friendly, welcoming, and made the whole process of leaving my car overnight a peice of cake. The issue was resolved quickly. I'd love to work with Alex again. Perillo has excellent customer service! More

They were obliging in fitting me in within within 24 hrs. Friendly and efficient car returned cleaned and appears well serviced. Contacted me when ready for pickup. Friendly and efficient car returned cleaned and appears well serviced. Contacted me when ready for pickup. More

Being Taken Care Of My 335i convertible was in the prior week. The same problem reoccurred where the car started shaking and would hardly go and then died out with an "e My 335i convertible was in the prior week. The same problem reoccurred where the car started shaking and would hardly go and then died out with an "engine not functioning" sign on the navi screen and then a 'needs service soon' on the dash. Then I restarted the car and drove to the dealership. Hugh immediately got me a loaner (on a Friday afternoon). You kept the car for a week and replaced a sensor after replacing a power pump the week b4. I must say that Hugh is the BEST service advisor I've ever had anywhere. You're lucky to have him on your staff More