Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Perillo BMW
Chicago, IL
485 Reviews
Perillo BMW is the premier BMW center conveniently located downtown Chicago at Clark/Maple. Family owned and operated, come visit our expansive indoor showroom and browse without having to worry about what the weather will bring.
We have one of the largest new and CPO inventories around and specialize in late model, low mileage trades. Our in house cosmetics service is also here to service any imperfections on your vehicle to make it look showroom new again!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 485 reviews
November 16, 2023
ZERO STARS! Perillo is engaging in unethical business practices! They sold us this car on 11/4 & did not disclose the open safety recall until we had given them Perillo is engaging in unethical business practices! They sold us this car on 11/4 & did not disclose the open safety recall until we had given them $6k deposit and signed financing agreement with BMW financing. They put us off for 2 days promising the car would be fixed & that we couldn't take possession because BMW financing would not fund the loan because of the recall, we canceled the sale on 11/8 because they could not fix the safety recall. We're still waiting for our refund. As of today, the car is still for sale on their website & the safety recall has not been fixed. Do NOT buy this car VIN # WBAPK7C50BA821828 I have reported this to the office of the Illinois Attorney General and the Better Business Bureau in hopes of getting my refund. More
by rmarasigan951
Employees Worked With
Sean Cuevas, Dominic Matigian, Gina Pascarella
October 06, 2023
Over the course of the last 10 plus years, my experience with Perillo has been extremely rewarding in every respect from pricing to customer service. with Perillo has been extremely rewarding in every respect from pricing to customer service. More
by mike
Employees Worked With
Don Mariano
August 30, 2023
Literally came in wanting to buy a $95k car. Sales rep blew me off, sent me around with a “product expert” who didn’t know jack. Refused to answer questions, refused to be available. And when Sales rep blew me off, sent me around with a “product expert” who didn’t know jack. Refused to answer questions, refused to be available. And when I texted him if he had time for a call, he wrote back “lol”. More
by 312review
Employees Worked With
Sean Dwyer
July 06, 2023
Louis has been professional and competent. He said he would get back to me today. It is still early but nothing yet. My contact is not listed among the names below. He said he would get back to me today. It is still early but nothing yet. My contact is not listed among the names below. More
by calabres@dom.edu
Employees Worked With
Louis
