Perillo BMW

I am leasing a 2020 X3 that is still under warranty. Perillo BMW refused to replace a defective key fob that had failed THREE times leaving my wife stranded each time. I took the vehicle to the service Perillo BMW refused to replace a defective key fob that had failed THREE times leaving my wife stranded each time. I took the vehicle to the service department twice, the battery was replaced, and I was told that it passed diagnostics. So I am just waiting for it to fail again. At least the service manager showed me how to access the vehicle with a dead key fob. I will not be doing business with Perillo BMW again. More

I recently purchased a pre-owned Audi from Perillo BMW in downtown Chicago. From my first email requesting information to I’m sure my hundredth, Jason Neagu was responsive and so helpful. My schedule for ge downtown Chicago. From my first email requesting information to I’m sure my hundredth, Jason Neagu was responsive and so helpful. My schedule for getting to the dealership was a bit challenging so Jason accommodated all my paperwork via email. All was complete and ready to go when I came to get my new car! Thank you for a great experience Jason Neagu, I appreciated it so much. More

Ken is an excellent salesman! I decided to look elsewhere, after dealing with my “home” dealership continued to remain frustrating. It was refreshing to find a true sales person, I decided to look elsewhere, after dealing with my “home” dealership continued to remain frustrating. It was refreshing to find a true sales person, who listened to my needs and fulfilled. The whole Perillo experience was GREAT! More

Mike Fezatte was great to work with. Made the shopping and buying experience fun and seamless. Would recommend to anyone looking for a new vehicle! Made the shopping and buying experience fun and seamless. Would recommend to anyone looking for a new vehicle! More

I bought my new BMW last Friday. I love my car. Martin Gregory was very professional and knowledgeable. Louis helped to deal with new details on the dashboard and explained how to I love my car. Martin Gregory was very professional and knowledgeable. Louis helped to deal with new details on the dashboard and explained how to use them because the new car has some different features. The financial department made a whole paperwork easy and quick. The staff was friendly and helpful. I’m satisfied with the purchase and service! Thank you! More

Jason Goetz and Louis Gallo from Perillo BMW were wonderful to work with. Knowledgeable and very helpful. wonderful to work with. Knowledgeable and very helpful. More

This is my 3rd new car purchase from perillo bmw. The customer service and attention to detail keeps me coming back for not just new car purchases, but to their exemplary service department as well. The customer service and attention to detail keeps me coming back for not just new car purchases, but to their exemplary service department as well. At perillo the staff is always well prepared and beyond courteous. They truly do make you feel like family. More

Vanessa was amazing. She helped me through every step of the process from order to delivery. She helped me through every step of the process from order to delivery. More

Garrett was great! The day of picking up my lease car was smooth! Excellent customer service. Garrett gave a comprehensive startup tour of my brand new lease car. The day of picking up my lease car was smooth! Excellent customer service. Garrett gave a comprehensive startup tour of my brand new lease car. More

Peter and team helped us find a good deal and helping close out the sale efficiently close out the sale efficiently More