Perillo BMW

Michael is outstanding. Having spent more than 30 years in a executive capacity in the automobile industry, I have seen the good, bad and everything inbetween. After I had a extremely unpleasant encounter in a executive capacity in the automobile industry, I have seen the good, bad and everything inbetween. After I had a extremely unpleasant encounter with a manager at this dealership, Michael never gave up on trying to do everything he could to rectify the situation and turn me from a ready, willing and able buyer into a satisfied customer. Michael treated me with empathy, sincerity and, most importantly, honesty and respect. In short, he provided me with a truly remarkable buying experience. If you are reading this, you are currently or will be in the market for a new or pre owned vehicle. Do yourself a favor and call or go see Michael Hall, you will be pleasantly surprised, I was. More

Michael was great to work with and really knew his information. Being that we were new to BMW, he walked us through each of our options and all of the available features, even if it meant him staying information. Being that we were new to BMW, he walked us through each of our options and all of the available features, even if it meant him staying after hours (which we really appreciated!). His enthusiasm and knowledge of the brand really helped us make the best decision possible and we drove home very happy in our new car. We're excited to have a new car and dealership in the city which we will definitely recommend! More

The excitement you get out of driving a new car can sometimes be overshadowed by the pain of going in/out of dealerships looking for the "perfect" car. However, working with Michael and the rest of the sometimes be overshadowed by the pain of going in/out of dealerships looking for the "perfect" car. However, working with Michael and the rest of the staff made it much more enjoyable. Good work, guys. Keep it up. More

It's was Memorial Day and wanted to buy a car. I had promised my niece the car I was currently driving. I went to purchase the Audi Q5 from the dealership just across the street from Perillo BMW but the promised my niece the car I was currently driving. I went to purchase the Audi Q5 from the dealership just across the street from Perillo BMW but the service was poor I felt ignored and not taken seriously. I promptly left after I witnessed the sales person speak with someone else even offer his business card. I walked into Perillo BMW and right away I was greeted with a smile and an immediate offer to get someone to assist me. Up walked Peter Mers his smile was bright and welcoming as he extended his hand to greet me. It didn't seem to matter to him that I wore a T Shirt and Jeans. He took his time as I toured the showroom and viewed the inventory. He was kind enough to even show me the website to assist in my search. Needless to say I became the owner of a Beautiful 2011 BMW 528I with low mileage (a plus). This sale was completed in less than 2hrs. Because of Mr. Peter Mers and his treatment of me. I have become a loyal customer and will own a BMW for the rest of my life. Oh and that niece I was talking about earlier as soon as her driving improves she will also be presented with a BMW. Mr. Peter Mers you are truly an asset to Perillo BMW. I can't thank you enough More

Michael has made buying a car for me such a memorable experience for me. This is the third car I've got from Michael and I look forward to many years of business in the future. I live right next to Bil experience for me. This is the third car I've got from Michael and I look forward to many years of business in the future. I live right next to Bill Jacobs BMW but I knew if I was getting a BMW it was going to be from Michael. Therefore, I traveled to Perillo BMW in Chicago to do business with Michael. He's made my past experiences so enjoyable! More

My husband and I prefer the no-nonsense approach to car purchasing and Michael Hall was the perfect sales associate. He was knowledgeable about the vehicles we were interested in, he knew what items would purchasing and Michael Hall was the perfect sales associate. He was knowledgeable about the vehicles we were interested in, he knew what items would best fit our needs in accordance to what was available at the dealership, and he worked within our financing goals when possible. Michael is someone I would 100% recommend, he followed up with us regarding our car to ensure we were satisfied and I plan on returning to him for our next purchase as well. I've been to several of the dealers in Chicago, and I think Michael is by far, the best associate I have had the pleasure of working with...and that is saying something because I do not generally "enjoy" anything about the car buying experience! ;) Jessica & Adam Holguin More

Michael hall is the best dealer I have ever met. You should go there and ask for him to help you buy the car. And this dealership have a large inventory and good price. Good place to buy your car should go there and ask for him to help you buy the car. And this dealership have a large inventory and good price. Good place to buy your car More

I would like to truly commend Michael Hall of Perillo BMW for making my X1 purchase experience one of a kind. My husband and I walked into the dealership 15 minutes before closing during our first visit. for making my X1 purchase experience one of a kind. My husband and I walked into the dealership 15 minutes before closing during our first visit. We were in the area and just wanted to take a quick look at the new X1s. Without any hesitation (unfortunately, I couldn't say that for the other salespeople who barely even glanced in our direction), Michael took us up the elevators, gave us a tour of the X1 and X3 models, and provided us with helpful information. Perillo BMW was the first stop of many and I had no choice to return and give Michael my business. He was always very responsive and professional, followed up in a friendly manner, and truly partnered with me during the purchase process. I would say that I am not the easiest customer as I have always been skeptical of auto dealers and salespeople. However, Michael was far from the stereotypical salesperson and made me feel absolutely 100% confident in my X1 purchase. More

Michael Hall is an enthusiastic, knowledgeable and personable man, who to great care to ensure that we were thrilled with our new BMW. He took the time to teach us how the technology works with our ca personable man, who to great care to ensure that we were thrilled with our new BMW. He took the time to teach us how the technology works with our car and even offered to spend time with us upon request for a refresher course. He made himself available, even on his day off, by sharing his cell and email. I am certain that he with provide assistance in the future and I will certainly recommend Michael to my friends and family. More

As a Canadian customer shopping for a car in the States, a lot of my efforts and responses from other dealers where less then pleasant. I was looking for a specific model and found one at Perillo BMW in Chi a lot of my efforts and responses from other dealers where less then pleasant. I was looking for a specific model and found one at Perillo BMW in Chicago. My first phone car got answer by Mr. Hall who was more then ready to help me with the sale. Michael sent me all the information on the vehicle and confirmed everything by e-mail. Since I am from Montreal Canada, Michael arranged all the paper work to get to me the next day. I took the plane on Saturday morning and Michael was waiting for me at the dealership, the car was perfect, as Michael told me. We took a test drive around town (very nice city btw) and Michael explained all the specs, connected my phone and address book to the car and an hour latter I was on my way. Border crossing was a charm as Michael gave me all paperwork. A couple of days after my trip back, my 5 year old daughter noticed that the headrest tv's where not working. I gave Michael a call and he arranged to have them fixed in Montreal. As I change my cars every year or so, you can say i have a lot experience with salesman and in most cases not finishing on a pleasant note. I have to say that the service I received from the Perillo staff (filled my tank and had the car spotless for my trip) especially from Michael was a fantastic experience. I know that Chicago to Montreal is a nice long drive back, but if in the future a vehicle I like is sold at Perillo, you can be certain that I would call Michael without hesitating and take the first plane there. Chapeau Michael for your fantastic work. Your Montreal customer Philippe Desjardins More