Perkins Chrysler Dodge Jeep RAM - Service Center

Great and timely service, very professional and everything was accomplished, and the wait was less than 45 minutes. everything was accomplished, and the wait was less than 45 minutes. More

Always well taken care of, been a customer since 2017 when I purchased my first Jeep. Service department is efficient and communicative. Sales folks (shout out to Sammi) have always been polite, non-push when I purchased my first Jeep. Service department is efficient and communicative. Sales folks (shout out to Sammi) have always been polite, non-pushy, and informative when it comes to presenting options. I just purchased my leased vehicle I got at Perkins and it was far less stressful than I thought. Pretty much done in 3 hours and my oil was changed in the process. More

Everyone from Amanda, Stacy, John (the technician) treated me like I mattered. It’s really difficult to find people in this day and time that will go the extra mile. The Perkins team gave extraordina treated me like I mattered. It’s really difficult to find people in this day and time that will go the extra mile. The Perkins team gave extraordinary customer service. I used to use them years ago when I had another truck. I’m back in the area and I won’t trust anyone else with my vehicle but them in the future. More

A final note: after a month, I got 3 calls, days apart, from them. Bottom line? After giving me a $6,000 estimate and disabling my Jeep, they now claim that it would be “against the law” for them to ever d from them. Bottom line? After giving me a $6,000 estimate and disabling my Jeep, they now claim that it would be “against the law” for them to ever do the repairs. This is a 2000 Cherokee with less than 80,000 miles. DON’T TAKE YOUR CAR TO THEM FOR SERVICE. THEY ARE BOTH DISHONEST AND INCOMPETENT. More

pleasant experience. Work was done quickly and employees were pleasant to work with. Comfortable waiting area. Work was done quickly and employees were pleasant to work with. Comfortable waiting area. More

If you are serious about discussing the incident with my Jeep, I will sit down with you. If this is just to show that you “care” about the customer, let’s not wast our time. Jeep, I will sit down with you. If this is just to show that you “care” about the customer, let’s not wast our time. More

Don’t bring your Jeep for repair! Our 2000 Cherokee had a warning light lit on the dash. Drove it to them, about 5 miles. Two days later, got an estimate over $6,000. Declined, and on Our 2000 Cherokee had a warning light lit on the dash. Drove it to them, about 5 miles. Two days later, got an estimate over $6,000. Declined, and on the way home, the vehicle had a grinding noise, vibration, and the 4 wheel drive doesn’t work. Owned dozens of cars, across the spectrum, and this was the worst experience by far. More