Perry Ford Lincoln Mazda of Santa Barbara
Santa Barbara, CA
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73 Reviews of Perry Ford Lincoln Mazda of Santa Barbara
So far my overall experience with Perry Ford has been really, really good! The sales manager, Tom, rocks. He is cheerful, helpful and fair. Julian, manager of parts, went out of his way to help me get really, really good! The sales manager, Tom, rocks. He is cheerful, helpful and fair. Julian, manager of parts, went out of his way to help me get what I was looking for-to the point of creating & installing something that didn't exist! The service guys were all friendly and went out of their way to have a mechanic stay during their lunch to service my car because I hadn't been told my oil couldn't be changed between noon & 1 (lunch). I am willing to drive 30 miles to work with this dealership because it has been worth it! I feel valued and treated ethically. More
Took 5 1/5 hrs to have my oil changed, gave car back dirty. Service person was not very friendly. Pick-up driver was very nice. That was the only positive thing for that day. dirty. Service person was not very friendly. Pick-up driver was very nice. That was the only positive thing for that day. More
I have been going to Perry Ford since I purchased the car almost 19 years ago. The service technicians have all been so friendly and helpful. It was a shock earlier this year when I had a big oil leak and almost 19 years ago. The service technicians have all been so friendly and helpful. It was a shock earlier this year when I had a big oil leak and the cost was quite high but when I went to pay I saw they gave me a very good Senior discount!!! Occasionally I have gone in with a problem with the wiper or turn signal lights....and they fixed the problem for me right then and there with no charge. Good service and friendly...what more could I want. I will continue going to Perry Ford as I feel they care for their customers and being a woman I definitely feel they don't take advantage of you.... I rated them high because they deserve it! More
Fantastic service from Erica Smith! Warm, friendly and professional, also extremely knowledgable about the product she's selling. I always dread buying a car and she made it easy and pleasurable!! Thank Y professional, also extremely knowledgable about the product she's selling. I always dread buying a car and she made it easy and pleasurable!! Thank You Erica! More
The service was excellent. I contacted the dealership and Miss Erica Smith e-mailed me right away with a couple dicounts I qualified for, the car I wanted, and for the right price. Mr. Roberto Sanchez m and Miss Erica Smith e-mailed me right away with a couple dicounts I qualified for, the car I wanted, and for the right price. Mr. Roberto Sanchez made the process simple and understandable. I was out of the dealership in less than 3 hours and they made every effort to get the deal and car I wanted as soon as possible. More
My wife and I had a great experience purchasing our new Ford Edge from Perry Ford. We had arrived at the dealership before our sales representative Roberto Sanchez arrived. We were met by Tom Zimmerman a Ford Edge from Perry Ford. We had arrived at the dealership before our sales representative Roberto Sanchez arrived. We were met by Tom Zimmerman and asked if we needed assistance. I told him we were waiting for Roberto and wanted to see the Ford Edge. He had one pulled out of stock for us to see and asked if we wanted to take a test drive. We said yes, and in very short order, Alex Corona, Finance Manager, came out and took us for a test drive. During the test drive Alex was very helpful in pointing out all of the features of the Edge. Upon returning from the test drive Roberto Sanchez met us and we began to talk about what options we wanted. The color we wanted was not in stock, but Roberto quickly surfed the internet to find the exterior/interior colors we wanted along with the options we desired. Roberto was very helpful and knowledgeable on the Edge and made the buying experience a no stress experience. Our Edge would be coming from another dealership so Roberto arranged for a loaner car for us to drive while we waited for our new Edge to arrive. Upon taking delivery of our new Ford Edge, Roberto went over many of the features with us very slowly and asked if we had questions on any of the features. He set up several cool tools for us while navigating through the programs. All of the folks a Perry Ford we came in contact with met us with a smile and a can I help you. I would not hesitate to buy my next vehicle from Perry Ford in Santa Barbara. If you are looking for a new Ford, by all means contact Roberto Sanchez at 619-414-9804. More
I went to Perry Ford with a 2006 Ford Freestyle that I liked but the gas mileage was killing me. These two people worked hard to get me into the car of my dreams. They made me the happiest first time NEW liked but the gas mileage was killing me. These two people worked hard to get me into the car of my dreams. They made me the happiest first time NEW car owner. Erica is amazing at what she does, you instantly feel like she is an old friend. Russell is amazing and a has a "get'er done" attitude I really appreciate. Both made me feel comfortable and well served. I drove off in my new car with a smile and a tear of joy. THANK YOU ERICA AND RUSSELL!! Perry Ford ROCKS!! More
Very happy with our experience here. Roberto was charming, informative, and easy to work with. give that man a raise! Bought the new hybrid ford fusion and VERY happy with it & everyone we met at Pe charming, informative, and easy to work with. give that man a raise! Bought the new hybrid ford fusion and VERY happy with it & everyone we met at Perry Ford in Santa Barbara. you won't be sorry :) More
This dealership is a joke. They are rude and dis honest. I am VERY dis satisfied! STAY AWAY!! I will NEVER do business with this dealership and neither will any of my family or friends! Glad I backed out of I am VERY dis satisfied! STAY AWAY!! I will NEVER do business with this dealership and neither will any of my family or friends! Glad I backed out of the deal and didn't sign anything! Thank GOD!!! Do yourself a favor and find someone else to deal with. They sell with no integrity. They could careless if your needs as a consumer are met. They only care about the bottom line. More