Perrysburg Auto Mall
Perrysburg, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,878 reviews
Scott was very nice and professional. He made my experience at Perrysburg Auto Mall very nice. He made my experience at Perrysburg Auto Mall very nice. More
I had made an appointment for a simple oil change. Being fairly new to the area I didn’t know where to go but I thought a dealer would be ok until I learn more about the area. HUGE MISTAKE! I went in Being fairly new to the area I didn’t know where to go but I thought a dealer would be ok until I learn more about the area. HUGE MISTAKE! I went in and while in the waiting room I got list a very vague list of things they recommend. So text them that they could change the filters but I had no way on my end to approve or disapprove the rest. So I walked to the service area and showed John my phone that the exact screen I was on and that I couldn’t click anything. Well apparently he ended up approving everything including the sink because a simple oil change that I had an appointment for turned into over $1000 without my knowledge. John then tried to tell me I saw the prices. I took my phone and the exact same list I had seen to him and told him “this is the only approve or disapprove screen I got and their are no prices and very vague list of items and I had showed you this when I came down” He then said “the prices all right here and I interrupted and said “yea on YOUR screen not mine” why would I approve over a grand when I came in for a simple oil change. I had just paid $3000 for a wedding payment I don’t have another grand something I saw no estimate for. He took my phone and clicked something somewhere…still don’t know where because I still can’t find it to save my life.. and a priced estimate comes up (with everything HE approved ‘his name next to it not mine’). He finally said “bottom line we did $1000 of work to your vehicle, can you do half” so I literally had to pay $500 for crap I didn’t approve and had to tell a vendor I couldn’t make a payment now because a dealership took me to the cleaners. Never doing business there again. EVER. Do not recommend. More
Danielle did a super job coordinating my visit and the details on repairs for my vehicle. I also appreciate the courtesy car driven by Jim taking me home and back. details on repairs for my vehicle. I also appreciate the courtesy car driven by Jim taking me home and back. More
The car was in for a recall. I also had an issue with the screw that holds the license plate on. It turned and so did the plastic sleeve it screws into. This was a warrenty item. I also had an issue with the screw that holds the license plate on. It turned and so did the plastic sleeve it screws into. This was a warrenty item. They got it fixed but left a small scratch on the paint near the plate. I tried to get the screw out at home, but was afraid I would scratch the paint. More
This was the second time in a row that I was given a specific timeframe for when my vehicle would be ready for pickup, only for the actual wait time to be an additional three to four hours. I understand specific timeframe for when my vehicle would be ready for pickup, only for the actual wait time to be an additional three to four hours. I understand that unexpected delays can happen, but repeatedly providing customers with time estimates that are several hours off is extremely frustrating and inconvenient. Customers plan their schedules around the timeframe they are given. If the vehicle is going to take significantly longer than expected, I believe customers should be notified as soon as possible rather than being left waiting for hours. I hope the service department can improve its communication and provide more accurate completion estimates moving forward. More
Had a couple of problems that were electronic in nature, they were expeditiously and efficiently fixed the problem. also did a vehicle evaluation at the same time and suggested some other appropriate repai they were expeditiously and efficiently fixed the problem. also did a vehicle evaluation at the same time and suggested some other appropriate repairs More
Perrysburg Auto Mall provides outstanding service. They are friendly, honest, and very knowledgeable. I have been taking my car here for years. Highly recommend them. They are friendly, honest, and very knowledgeable. I have been taking my car here for years. Highly recommend them. More
They are a really good dealership with a great service department, they helped me figure out what went wrong with my brake pad change I did at my house. department, they helped me figure out what went wrong with my brake pad change I did at my house. More






