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Perrysburg Auto Mall

Perrysburg, OH

4.7
1,386 Reviews
At Perrysburg Auto Mall, we provide for your every need, from sales, financing, auto service, collision and parts. Explore our website to browse our extensive inventory of new vehicles, as well as Perrysburg used cars, trucks, vans and SUVs. Consider us your premier provider in Perrysburg for all things GMC, Volvo and Volkswagen. We are located in 26875 N Dixie Hwy, right here in Perrysburg, Ohio. If you are not sure how to reach us from Toledo or the surrounding area, check out our hours and map page for directions. If there's anything we can help you with, please do not hesitate to contact us or call us.
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26875 N. Dixie Highway

Perrysburg, OH

43551

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Showing 1,386 reviews

October 11, 2024

Everyone was so nice and helpful! I had a wonderful experience. I would recommend them to anyone. More

by juliejm08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ludwig
Oct 15, 2024 -

Perrysburg Auto Mall responded

Thank you so much for your positive comments about Cronin Buick GMC of Perrysburg! Thanks again for the recommendation, and have an amazing day!

October 10, 2024

Friendly, fast, and fixed the issues without the extra costs of “Shot Gun” troubleshooting that dealerships with lesser skilled technicians like to do. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb and John in service were both great.
Oct 13, 2024 -

Perrysburg Auto Mall responded

Jake, thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! We sincerely value your business and look forward to your next visit!

October 10, 2024

Stephanie handled everything from start to finish, without a glitch. She even removed and discarded a body from the trunk. Who would have guessed? All jokes aside, thank you for a positive experience More

by HIGBEA
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Schwiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 10, 2024

Great customer service from beginning to end of visit. My Volvo was well taken care of! More

by trakovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathen M
Oct 13, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 10, 2024

From April to October had vehicle in 4 times and they never fixed it. Was in their garage than mine. More

by Gmc Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deb
Oct 13, 2024 -

Perrysburg Auto Mall responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

Oct 18, 2024 -

Perrysburg Auto Mall responded

Good afternoon, My name is Matt Cunningham and I am the General Manager here at Cronin Buick GMC of Perrysburg. Can you please give me a call at 419-874-4331 so we can get your vehicle in to be fixed. Matt Cunningham General Manager 419-874-4331

October 10, 2024

Mr Schinharl is the reason I use perrysburg Volkswagen’s Service department. I trust him. More

by vhardingv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Schinharl
Oct 13, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be supportive during your experience here at Cronin Buick GMC of Perrysburg. Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

The service writers were very responsive and helpful based on the v-mail I left for them! They called back quickly, set an appointment for me and were very courteous and helpful when I arrived. More

by joni.donovan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers including Ronnie.
Oct 13, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Very good service. Jessica in service was real nice and helpful. Shuttle service drivers great. More

by jcwilson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
Oct 13, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be supportive during your experience here at Cronin Buick GMC of Perrysburg. Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

I think that the people may be good, but the management is terrible. Ordered a windshield that they said would be ready in a couple of days, but no one called, ever. I called several times. Finally had to More

by BORK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Young and Carl Burleson seem empathetic
Oct 13, 2024 -

Perrysburg Auto Mall responded

We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Oct 18, 2024 -

Perrysburg Auto Mall responded

Good Afternoon, My name is Matt Cunningham and I am the General Manager at Cronin Buick GMC of Perrysburg. I would like to personally apologize for inconveniencing you while working on getting your new windshield. I can promise you that it is not our intention to be disorganized with getting parts in that we cannot keep in stock. I have spoke with the service writer and the manager about making sure that we get things accomplished for customers as soon as possible. If you need anything in the future please contact me at 419-874-4331. Matt Cunningham Buick GMC of Perrsyburg General Manager 419-874-4331

October 09, 2024

The noise is still coming from my vehicle and cost me $2300. I would like it to be resolved when I come in for my next service so far they have been fair More

by ajs1588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (419) 874-4331 at your earliest convenience to discuss how we can turn your experience into a positive one.

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