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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
858 Reviews
Call Service Center (419) 874-4331

858 Reviews of Perrysburg Auto Mall - Service Center

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July 03, 2025

Service was prompt. I was informed that there was a little delay due to staffing however I was taken care of within an appropriate time frame. More

by kashmere25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connlly Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 03, 2025

Efficient service on car, processed right away. This survey wants 15 words. Interesting requirement for survey More

by SUSAN.BATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Schinhart
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July 01, 2025

Appointment time was kept and service was completed in a timely manner. My service advisor, Nate, was personable and efficient More

by dk_putzbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, service advisor *****
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Jul 02, 2025 -

Perrysburg Auto Mall responded

Thank you for taking the time to leave us a review! We're glad to hear your appointment went smoothly and that Nate provided personable and efficient service—that’s exactly the experience we aim for. We truly appreciate the 4-star rating and will keep working hard to earn that 5th star on your next visit. If there’s anything more we can do, please don’t hesitate to let us know! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealership

June 30, 2025

The service department was so friendly and knowledgeable. They answered all my questions and made sure there was nothing else I needed done to my car. More

by tamejohne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eisenreich
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Jun 30, 2025 -

Perrysburg Auto Mall responded

Thank you so much for the kind words! We're thrilled to hear that our service team made you feel well taken care of and fully informed throughout your visit. Providing friendly, knowledgeable support is what we strive for every day. We truly appreciate your trust in us and look forward to helping you again in the future! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

June 29, 2025

I had a very good experience dealing with Jeff Trobaugh when purchasing my car. I was especially happy with the effort he made in getting me all my available discounts. More

by RLWOOFTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Perrysburg Auto Mall responded

Thank you so much for the great feedback! We're glad to hear you had a positive experience working with Jeff Trobaugh—he truly goes the extra mile for our customers. It's great to know he was able to help you take advantage of all available discounts and make the process smooth and rewarding. We appreciate your business and hope you enjoy every mile in your new vehicle! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

June 28, 2025

It is not the dealers fault the build of my vehicle had errors. Communication has been excellent between myself and the dealership. They provided me with all services warranted to me. More

by marlakrause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 28, 2025 -

Perrysburg Auto Mall responded

Thank you for the 5-star review and for your understanding. While we can’t always control factory issues, we’re glad our team was able to support you through the process. We truly appreciate your kind words about our communication and service—we take pride in making sure our customers feel taken care of every step of the way. Thanks again for choosing Perrysburg Automall. We’re here whenever you need us! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice Best Dealership

June 27, 2025

Went the extra mile to replace a part under warrenty. Great experiance working with this service center. More

by kharbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hammond
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Jun 28, 2025 -

Perrysburg Auto Mall responded

Thank you so much for the great review! We’re glad to hear you had a positive experience with our service center and that Kevin was able to go the extra mile to get your warranty repair taken care of. We appreciate your trust in us and are always here when you need us! Thanks again for choosing Perrysburg Automall. Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice Best Dealership

June 27, 2025

This dealer has very helpful staff who go out of their way to make sure the customer gets excellent service. More

by justinmcwatters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Jun 27, 2025 -

Perrysburg Auto Mall responded

Thank you, Justin! We’re so glad to hear our team made a strong impression and went above and beyond to provide excellent service. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

June 27, 2025

Very Helpful and informative for the Recalls in setting up the appointments and completing the work. Friendly Staff. More

by bjj06@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 28, 2025 -

Perrysburg Auto Mall responded

Thank you for the 5-star review! We're so glad to hear that our team was helpful and informative throughout the recall process. It's great to know your appointment and service went smoothly and that you felt welcomed by our staff. We truly appreciate your support and look forward to helping you again in the future! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice Best Dealership

June 27, 2025

They installed a new backup camera within the hour timeframe they laid out. This was important as I had a work obligation soon after my service appointment. More

by eli.johnson0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eisenreich
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Jun 28, 2025 -

Perrysburg Auto Mall responded

Thank you for the great review! We’re happy to hear that John and our service team were able to install your new backup camera within the promised timeframe. We understand how valuable your time is, especially with work obligations, and we’re glad we could deliver on our commitment. We appreciate your business and look forward to serving you again! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice Best Dealership

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