Perrysburg Auto Mall - Service Center

Normally the service department does a very good job. ....in our latest visit this was not the case. ....in our latest visit this was not the case. More

Service was done quickly and as promised. The service department staff always pleasant - especially Deb! The service department staff always pleasant - especially Deb! More

I enjoy the convenience of my oil change. But, every time I get my car back it is missing at least 1 air cap for my tires. But, every time I get my car back it is missing at least 1 air cap for my tires. More

They try to upsell you things. However, the service was done in a decent amount of time. However, the service was done in a decent amount of time. More

Love the text updates-much easier to connect while at work and playing phone tag ! work and playing phone tag ! More

Jessica was very helpful! They were done in the time that they predicted and I was very happy with my experience with getting first oil change and tire rotation done at Cronin They were done in the time that they predicted and I was very happy with my experience with getting first oil change and tire rotation done at Cronin. More

Deb in service is always professional and efficient. She is very knowledgeable, and services are always done in a timely manner. She is very knowledgeable, and services are always done in a timely manner. More

Done on time and every employee I encountered was super friendly! Only downside was a large wolf spider strolling along the ceramic tile which was quickly dispatched by a lovely young employee 😁 friendly! Only downside was a large wolf spider strolling along the ceramic tile which was quickly dispatched by a lovely young employee 😁 More

My interactions with the GM side and dealings with the Wreck Center have been top notch. My 2022 GMC Sierra has been to the Wreck Center twice since we have owned that vehicle, first due to the hail from Wreck Center have been top notch. My 2022 GMC Sierra has been to the Wreck Center twice since we have owned that vehicle, first due to the hail from the 2023 tornado and second from being hit while at a stop light in May of '24. Mr. Burleson from the Wreck Center has been my contact on both repair jobs. Mr. Burleson has been very professional and helpful in every aspect. Mr. Burleson's concern for my vehicle being repaired correctly and being completed in ample time is evident. I believe he honors the customers business and treats them so they have the trust to want to return their vehicle if any other repairs or service is needed. I am also very happy with my interactions with the GM service staff. I have delt with Deb on a couple of services jobs from scheduling oil changes to having new tires placed on my Taurus. Deb has been very professional ,courteous and helpful. Deb has made me feel like my business is valued and having me return as a customer is one of her goals, which she is great at doing. To finish up the shuttle service that is provided is also Top Notch, every one of the Drivers has been Awesome, Friendly and Professional. If ever needed I highly recommend using there service. Respectfully G.Q. More

The constant upsell to more services is tiring. They did not actually inspect any of the items they suggested servicing. Spark plugs, cabin filter, and transmission fluid were just changed. They did not actually inspect any of the items they suggested servicing. Spark plugs, cabin filter, and transmission fluid were just changed. More