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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
856 Reviews
Call Service Center (419) 874-4331
Today: 7:30 AM - 6:00 PM Closed Now
View All Hours

857 Reviews of Perrysburg Auto Mall - Service Center

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June 17, 2025

Everyone here makes the servicing experience an enjoyable one, from scheduling to picking up my vehicle. Exceptional service by Ron S in Parts and Deb P in Service. Hats off to a great crew! More

by jeffhusky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb P. Service, Ron Schinharl
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Jun 18, 2025 -

Perrysburg Auto Mall responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 16, 2025

Everyone is friendly & efficient! !! Have never had anything other than great service😊 Thank you all! More

by homes2u09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

June 14, 2025

Service was excellent. Everyone is so friendly and they stayed on schedule. As I waited, I got to enjoy the coffee bar and water in a nice area. Then I get an immediate dig More

by vjrgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 14, 2025 -

Perrysburg Auto Mall responded

Thank you so much for the wonderful feedback! We’re glad to hear your visit went smoothly and that you enjoyed both the service and the amenities while you waited. Our team works hard to stay on schedule and keep you informed, so it’s great to know the digital report card and comfortable waiting area added to your experience. We truly appreciate your support and look forward to your next visit! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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June 13, 2025

I am so incredibly impressed with the service I received last week! The staff was prompt, provided updates and a complete summary of their work when finished. I have received nothing but wonderful servic More

by rawalsh48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2025 -

Perrysburg Auto Mall responded

Thank you so much for the kind words! We’re thrilled to hear how impressed you were with your recent service experience. Providing timely updates and clear communication is a top priority for us, and it’s great to know that consistency has been there since you purchased your Taos. We truly appreciate your continued trust and loyalty—thank you for being part of the Perrysburg Automall family! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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June 12, 2025

Been awful experience truly they have failed every turn of the ordeal yes ORDEAL!!! Should have been a good experience More

by oneugly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
In general
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Jun 13, 2025 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 12, 2025

Very good dealer. Scott in sales is always an ambassador in greeting us in a warm and friendly way. Each of the staff in service is competent and welcoming. Even the l More

by ERN99IE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2025 -

Perrysburg Auto Mall responded

Thank you for the wonderful review! We’re proud to have team members like Scott, our service staff, and our finance representative who consistently go above and beyond to create a warm, welcoming experience. Your kind words mean a lot to us, and we’re so glad to have earned your trust. We look forward to continuing to provide you with top-notch service! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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June 10, 2025

This wasn’t your typical oil change. I encountered staff in service, parts and in the body shop. All were very professional and knowledgable. It was nice to have my questions answered wi More

by marlakrause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jun 11, 2025 -

Perrysburg Auto Mall responded

Thank you for the thoughtful review! We're so glad to hear that your experience went beyond just a typical oil change and that our service, parts, and body shop teams all made a positive impression. It’s great to know you felt informed and respected—offering clear options without pressure is exactly how we aim to do business. We’re especially happy to hear Jessica took great care of you! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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Jun 13, 2025 -

Perrysburg Auto Mall responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

June 10, 2025

The oil change and tire rotation has met my satisfaction each time I have had the services done More

by cindys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Perrysburg Auto Mall responded

Thank you for your feedback! We’re glad to hear that your oil changes and tire rotations have consistently met your expectations—that means a lot to us. We’re always striving for 5-star service, so if there’s ever anything more we can do to improve your experience, please don’t hesitate to let us know. We truly appreciate your business and look forward to serving you again! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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Jun 13, 2025 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2025

They got my car in right away and took care of all my issues! The waiting are was comfortable and it only took a few hours! More

by kjhealy79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 11, 2025 -

Perrysburg Auto Mall responded

Thank you for the great feedback! We’re happy to hear we were able to get your car in quickly and take care of everything efficiently. It’s also great to know you were comfortable while you waited—that’s exactly the experience we aim to provide. We truly appreciate your business and look forward to seeing you next time! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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June 07, 2025

Always a professional group from Deb, start to finish. Bought my truck here from Eric and have it serviced regularly. Great service and reliability from Ron S in the Parts Dept as well. More

by jeffhusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb P. Service, Ron Schinharl
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Jun 07, 2025 -

Perrysburg Auto Mall responded

Thank you so much for the kind words! We're proud to have a team like Deb, Eric, and Ron S. delivering excellent service from start to finish. It's great to hear that you've had a consistently reliable experience, both during your truck purchase and with ongoing service and parts. We truly appreciate your continued trust in Perrysburg Automall! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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