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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
823 Reviews

823 Reviews of Perrysburg Auto Mall - Service Center

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November 14, 2023

Battery and alternator replacement were completed as requested. Also requested a DEF refill as DEF showed 400 miles until it wouldn’t start. Tech note stated that the DEF tank was full and regenerative More

by hank15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Ort
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Perrysburg Auto Mall responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

November 13, 2023

Very satisfied with the service. They kept me updated on how long it would be. More

by zinger05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Great car dealer and the service is top rate as well. I highly recommend this quality group of dealers. More

by ERN99IE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 11, 2023

Can runs great! Love the app that lets you pick and choose exactly what work you approve, so much easier to understand. Guys were great, thank you! More

by jsiebenaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2023

Quick and efficient! Friendly and professional! Would highly recommend to anyone needing service done in the area More

by mfy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Schwiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Perrysburg Auto Mall responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2023

Quick and easy. Was especially impressed with the timing, they said it would be done the same day, and it was. Our VW bug has always and will always be serviced at More

by raesle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't catch his name or name tag
Nov 14, 2023 -

Perrysburg Auto Mall responded

Raesle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2023

Very satisfied, my husband took the car in for me and I appreciated that they asked him to call me for clarification on what was needed. More

by kciwdahc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did work directly with anyone
Nov 13, 2023 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2023

They were able to get me in for service quickly. The vehicle was fixed before the promised time. More

by RAILSURFUR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Pog.
Nov 10, 2023 -

Perrysburg Auto Mall responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Cronin Buick GMC of Perrysburg. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 08, 2023

Came in for a LOF and was notified of recommendations to keep my VW functioning properly and safely. Came back for the work and used the shuttle to deposit me back to my home in Sylvania Township and Dave More

by ginnysiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service people were friendly and very helpful
Nov 11, 2023 -

Perrysburg Auto Mall responded

Thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

November 08, 2023

This was the first time I was here for service. I previously went to BG Cronin. This place is of course much bigger and nicer. Plus you actually have new trucks that I can look at. The staff were v More

by KMMERMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don in service
Nov 10, 2023 -

Perrysburg Auto Mall responded

We're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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