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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
804 Reviews
Call Service Center (419) 874-4331

804 Reviews of Perrysburg Auto Mall - Service Center

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October 31, 2023

Prompt repair and seemed to fix the problem. All very polite employees! I would recommend their service department. More

by teeple157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Nov 04, 2023 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

friendly and helpful service coordinator the work was done fast and very satisfied i would definitely recommend this service department to others More

by dcowley428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin Buick GMC of Perrysburg and we hope to see you again soon!

October 31, 2023

The best place the best customer service John is great person he is the best and his job More

by jpsjulio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 04, 2023 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

I had lost my cell phone so I only had the address and showed up around 10am on Monday without an appointment...they were AMAZING! Welcomed me and took fantastic care of my vehicle! I will be back for all More

by beckymurray01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2023

Services writers were very courteous and informative of care for my Beetle if I wish to pm anything myself. But because of knowledgeable techs I will bring in for pm for them to do. Thanks again. Jim More

by bikewrench54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Vogelsong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kerekes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ovens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young Miss in training
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Oct 31, 2023 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 27, 2023

We received very prompt service on my 2019 Tiguan and excellent customer service!! Thank you so much. More

by o2b25again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 25, 2023

An excellent experience. I will take all my cars there! Deb was the best! Thank you to everyone! More

by tclose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb
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Oct 29, 2023 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Cronin Buick GMC of Perrysburg and we hope to see you again.

October 25, 2023

Nathan M was a pleasure to work with. The option to communicate via text message was great. More

by mikemc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
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Oct 29, 2023 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 25, 2023

Wasn't happy about a warranty issue that was fixed, then the same exact defect came back and I had to pay 1400 out of pocket. Didn't seem right. More

by reverefootball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GM Reputation
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Perrysburg Auto Mall responded

I am sorry to hear about this issue reverefootball. How far apart were the repairs? Were both done here at the store?

October 24, 2023

They were able to fit me in the same day I had a message that something was wrong on my car came on. They also fixed it that day. More

by CALOFQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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