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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
823 Reviews
Call Service Center (419) 874-4331

823 Reviews of Perrysburg Auto Mall - Service Center

Sort by
October 20, 2023

The staff was very professional and friendly. My Beetle was well cared for and completed swiftly when parts arrived. More

by cnesler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Oct 23, 2023 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2023

Online booking never worked for me. I booked online and called but when i went, they cannot find me on the schedule. but they let me in which is good. There is no Engineer for Volvo so More

by aabuauf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Y
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Oct 20, 2023 -

Perrysburg Auto Mall responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (419) 874-4331 so we may assist you in moving forward towards a resolution.

October 14, 2023

Good service staff I no longer tell people that anywhere but here for VW service. More

by ZO6DRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
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Oct 16, 2023 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin GMC of Perrysburg and we hope to see you again soon!

October 13, 2023

Nathan (the service counter) was wonderful. Very friendly. Informative. Polite. Clean. Clear speaking. Let me know what my cost of repairs were before. More

by THERESAWWLEADER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Oct 16, 2023 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

It was a great experience. They were very friendly and the shuttle service was fantastic! More

by d11barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe was great
Report | Print
Oct 16, 2023 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

Perrysburg Auto Service and technicians are great to work with, they have always taken care of my scheduled appointment on time with quality service. More

by kfischer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

kfischer2 responded

Great service and people

October 12, 2023

Nice atmosphere. Comfortable. Friendly associates. Details explained well. Loved that the car was washed. Thanks More

by CAROL.ANNESSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Keith Y
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Oct 13, 2023 -

Perrysburg Auto Mall responded

Carol, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2023

Fantastic, friendly and always make coming in an easy and enjoyable experience. Would totally recommend to everyone. More

by savsmiles7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Perrysburg Auto Mall responded

Thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

October 11, 2023

Volvo/Perrysburg Auto customer service and technicians are professional and very knowledgeable. They always give me their best recommendations in regards to servicing my vehicle. More

by elderp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GM Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Y.
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Oct 12, 2023 -

Perrysburg Auto Mall responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2023

I appreciate getting me in without an appointment. That really helped me out. Thank you. More

by JJones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who waited on me.
Report | Print
Oct 12, 2023 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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