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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
840 Reviews
Call Service Center (419) 874-4331

840 Reviews of Perrysburg Auto Mall - Service Center

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July 07, 2023

The service staff is always so helpful and they take good care of my car when being serviced. More

by annab.miller99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ort
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin GMC of Perrysburg and we hope to see you again soon!

July 07, 2023

Great staff! Always a pleasure to visit and know I am in good hands when I go in. More

by abbeym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb Poggemeyer
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Sep 29, 2023 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin GMC of Perrysburg and we hope to see you again soon!

July 07, 2023

Everything was fine except the technician turned my wife’s cross that hangs from her mirror upside down. And continuous emails about filling out the survey are a bit much. More

by kerry.sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 07, 2023

Good customer service but I did drop my car off the day before my appointment. Call the next day and they didn’t know they had it. More

by DCORWIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kerekes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kerekes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cook
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kudas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ort Jr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ovens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lohmeyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Micham
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 06, 2023

I had a very good experience with my Volvo service appointment. I had all of my questions answered with great customer service. More

by DDHAMPTON59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2023

I would recommend the service department. The service coordinator and technicians are great to work with! More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Poggemeyer
Report | Print
Sep 29, 2023 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin GMC of Perrysburg. Thanks again for the recommendation, and have an amazing day!

July 06, 2023

They were professional and very good at communicating with customers and going the extra mile. John and everyone else did a great job More

by Bayleerunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Sep 29, 2023 -

Perrysburg Auto Mall responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2023

Friendly, knowledgeable, kind and efficient are the best way to describe the people at Perrysburg Auto Mall. Couldn't be happier with the people and service. More

by amy.gerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in the Crash Center
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July 03, 2023

Nate at vw helped get my car in/out and fixed properly! Thanks for the service! More

by cgang1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Sep 29, 2023 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2023

I bought my car from this place and I always take it here for maintenance. Great service from John every time. More

by bozarthk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ort Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Report | Print
Sep 29, 2023 -

Perrysburg Auto Mall responded

We're happy to hear you had such a positive experience with our team! We hope to see you soon!

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