Back

Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
804 Reviews

804 Reviews of Perrysburg Auto Mall - Service Center

Sort by
February 03, 2025

This was my fourth visit for the same problem. With the help of GM engineers and local service I hope we have fixed my truck. More

by RGARLAND1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service.
Feb 10, 2025 -

Perrysburg Auto Mall responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

January 30, 2025

Ronnie is responsive, personable, and efficient. I'm not sure the mechanics are up to speed entirely on the new hybrid vehicles, however. More

by k.jacobson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie in Volvo Service
Feb 04, 2025 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 30, 2025

Had my 20,000 mile service done. People were on time, courteous, and finish on time. Thank them for that. Ric Wolkins More

by ranneywolkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember who waited on me.
Feb 04, 2025 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 29, 2025

Ronnie was great to hear from, even when it cost me some money. The service department is always on time with my vehicle, and they called me daily. More

by kfischer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Schinharl
Feb 04, 2025 -

Perrysburg Auto Mall responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Jessica was a 4 star interaction , however as I waited for Jessica to finish a conversation with a client on the phone the service manager set in his office discussing the Ohio State Game with another emp More

by draper14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Jan 31, 2025 -

Perrysburg Auto Mall responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (419) 874-4331 so we can understand your situation better to try and turn your experience around. Thank you, Cronin Buick GMC of Perrysburg

January 28, 2025

Everyone was extremely nice & friendly as well as super helpful, so happy to have brought my vehicle here. More

by alyssapresutti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ort Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Perrysburg Auto Mall responded

We're glad to hear you found our staff so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

January 28, 2025

Ronnie and Cody were awesome. They are very helpful and answered all of my questions. My service was done quickly. More

by K.DETGEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Schinharl
Jan 31, 2025 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

January 27, 2025

Over charging for service. Found the sevice for 1/3 of the price. Never get service here again. Just bringing back for the warrenty work. More

by BUFFALO48FIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Jan 31, 2025 -

Perrysburg Auto Mall responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 24, 2025

got my truck and fixed it perfect, while I waited. The 4 wheel drive now works like it is suppose too. thank you very much. More

by tomkac2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Micham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2025

I was greeted promptly and felt that my business was appreciated. All my questions were answered thoroughly too. More

by tamejohne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eisenreich
Jan 24, 2025 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
8
...