Peruzzi Buick GMC
Fairless Hills, PA
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Excellent service!! I purchased a used Dodge Journey from Peruzzi GMC. Dealing with the sales department was a very pleasurable experience. Not pushy, and no games. U I purchased a used Dodge Journey from Peruzzi GMC. Dealing with the sales department was a very pleasurable experience. Not pushy, and no games. Used car purchases are always dicey, as they often don't have warrantees. Well, on the way home I noticed the car was shaking slightly at speed. Called our salesman Victor, and told him about the problem. He spoke to the service department, and had me bring the car in the next day. Not only did they take care of the problem quickly (for no charge), they even gave me a loaner! Charles in service was very friendly and helpful. I couldn't have asked for a better experience. Will definitely shop there when it is time for a new car. More
2016 GMC Canyon hood latch recall repair Recall repair appears to have been done properly. The job was done neatly and completed as predicted (on time). There was a problem with the initial s Recall repair appears to have been done properly. The job was done neatly and completed as predicted (on time). There was a problem with the initial scheduling of the job and I really haven't gotten a response to an email that I sent concerning that event which lowered my rating of the dealership. More
Always professional & always there when you need them. Having been doing business with the Peruzzi dealership for thirteen years, the Service Dept. has always been professional, courteous, and, always, bee Having been doing business with the Peruzzi dealership for thirteen years, the Service Dept. has always been professional, courteous, and, always, been there for our needs. This particular appointment required extensive work, but Mike and Joe provided service that met a reasonable timeframe as well as a fair price for the work done. It is most important that a client/business relationship be valued by both parties, the Peruzzi staff has always made us feel that way. Please continue to provide this valuable relationship, it is what keeps us coming back. More
Auto Lease Cliff Robson provided exceptional service, and was warm and friendly. The dealership offered a great value through a lease promotion, and Cliff and t Cliff Robson provided exceptional service, and was warm and friendly. The dealership offered a great value through a lease promotion, and Cliff and the finance manager, Joe, were a pleasure to work with. More
Great Mike marshall was great. He went above and beyond in helping me. I was given a fair price on my trade. When i am in need of another car i will be go b Mike marshall was great. He went above and beyond in helping me. I was given a fair price on my trade. When i am in need of another car i will be go back to peruzzi. More
WOULD NEVER DO BUSINESS AT THIS DEALERSHIP I DROPPED MY CAR OFF FOR AN INSPECTION AT 9AM. I GOT A CALL AT 2PM LETTING ME KNOW THAT SOMETHING CAME UP AND THEY WILL NOT BE ABLE TO WORK ON MY CAR I DROPPED MY CAR OFF FOR AN INSPECTION AT 9AM. I GOT A CALL AT 2PM LETTING ME KNOW THAT SOMETHING CAME UP AND THEY WILL NOT BE ABLE TO WORK ON MY CAR THAT DAY...LET ME REMIND YOU: I HAD AN APPOINTMENT SCHEDULED AT 9AM. I UNDERSTAND ITS NOT A $1.000 JOB AND YOU WILL NOT BE MAKING $$$ BUT THIS IS LOW. I PURCHASED A CAR FOR MY DAUGHTER AT THIS DEALERSHIP AND SPEND A LOT $$$ ON SERVICING IT, BUT THIS WAS IT FOR ME. I WOULD NOT RECOMEND THIS DEALERSHIP TO ANYONE More
A job will done Went into the dealership well educated on the vehicle we wanted to purchase. There was no games being played by the salesmen as well as the sales man Went into the dealership well educated on the vehicle we wanted to purchase. There was no games being played by the salesmen as well as the sales manager. Both were up front, no hidden fees. One of the best car sale experiences that I had. More
Friendly Service My experience so far with my 2011 Buick Lacrosse has always been a pleasant experience. My only complaint is that the waiting room is very cold, but My experience so far with my 2011 Buick Lacrosse has always been a pleasant experience. My only complaint is that the waiting room is very cold, but since I remembered that, I brought a sweater. The service technician kept me posted on my service. More
Greatest car buying experience ever!! From the moment I walked into the dealership, to the moment the deal was complete, the entire experience was perfect!! No back and forth between the s From the moment I walked into the dealership, to the moment the deal was complete, the entire experience was perfect!! No back and forth between the salesman and sales manager!! Told the salesman what I wanted to do, how much I wanted to spend, etc, and they met my requirements without a problem! Would recommend the dealership to everyone!! More
Full of Crap or General Manager does not read email very wel I wrote a very clear email indicating clearly that I only wanted to sell my vehicle. It was very very clear that even a kid would understand it. I sai I wrote a very clear email indicating clearly that I only wanted to sell my vehicle. It was very very clear that even a kid would understand it. I said I am not interested to purchase another vehicle. I was offered a price for my vehicle and was asked when can I come over. I was very hesitant to go over considering just a little over $100 difference than what a dealer in my area offered and I would have to travel over an hour. I tried to make arrangements but called in to check if I can go to another Peruzzi dealer near me (15miles) to bring the vehicle in. The Internet manager referred me to the General Manager and I was talking with him- his first question was what vehicle am I going to purchase or trade-in? Did he even read my email? - He was the one who offered me the price. He also said I wrote I wanted to trade-in ("bad word" him). The reason why he offered me a price was, apparently, I want to trade-in. This "bad word" general manager almost cost me to travel for more than an hour for nothing. Was it just a bait for me to come over? Way to earn a living and feed his family with how he earns it. Or may be he just completely misunderstood what I wrote - may be he just can't simply read and comprehend at the same time. Will never recommend this dealership. I am sorry for those other honest salespersons working with him. I know you know who I am. It only happened today, April 17, 2015. Was really disappointed. Hope nobody else has this same experience. More