This has been the worst car buying experience. While the salesman was ok, the used car manager had no idea what he was doing. When it was time to transfer the the title of my trade-in, they returned and told me that because the car was co-owned by my ex-husband, they couldn't transfer the title without him present. The co-ownership is indicated on the title by OR, not AND, which means only one of us need to be present to sign the title over. While speaking with the used car manager about this, he refused to look at dmv.org which has the guidelines for this nor did he pay any mind to the emails from my lawyer concerning this matter. Larry admitted that he has never dealt with this issue before and the person they use for titling isn't available on weekends. He then told me to leave the store?!?! I was just about to write them a check for nearly $20,000 and now I'm being told to leave the store because Larry lacked the communication skills needed to be able to talk this issue out? Ridiculous. I would never give my money to a company that hires such unknowledgeable and rude employees. When I called back today to speak to Larry’s superior, he lied to him about what happened...wouldn't really expect much more from a used car salesman, though. Par for the course. This place is sleazy and I would not recommend it to my worst enemy.