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Peruzzi Toyota

Hatfield, PA

4.5
156 Reviews

2601 Bethlehem Pike

Hatfield, PA

19440

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Showing 156 reviews

November 15, 2023

This place sucks. DO NOT BUY A CAR HERE. When you put a deposit down they avoid you to refund it even when you don't purchase the car. it's been almost a month and the More

by LAUREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reilly
Nov 15, 2023 -

Peruzzi Toyota responded

Lauren, I am sorry you feel this way. We do not avoid anyone's concerns or issues and always look to resolve problems quickly. In your case, my managers have reached out to you in excess of 6 times to try to resolve your issue however you will not answer. I am available to speak with you to address your concerns. Frank Miksit- General Manager- 215-997-1111

November 08, 2023

It took an hour to complete my maintenance checkup while I waited. I was invited to text my contact person at any time during my wait. He discussed what my next service would involve when my service was c More

by debracoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zomberg
Nov 08, 2023 -

Peruzzi Toyota responded

We're glad to know that you had a positive experience during your service here at Peruzzi Toyota. We always aim for efficient and thorough service, so it's great to see we hit the mark! Looking forward to seeing you again on your next visit. Take care!

November 03, 2023

Very kind and helpful. Came down quite a bit on the price for me so I could afford what I wanted. More

by Spangenbergn76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen
Nov 03, 2023 -

Peruzzi Toyota responded

We are glad that we could negotiate a great deal for you here at Peruzzi Toyota! Thanks for the positive feedback and kind words!

November 03, 2023

Been coming here since I've purchased my Toyota and use the service department and it's great! More

by sue_behm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
Nov 03, 2023 -

Peruzzi Toyota responded

We are glad to hear that our team has taken excellent care of your service needs. Thank you for being a valued client of Peruzzi Toyota, Sue.

November 01, 2023

We have 4 Toyota and take all 4 to peruzzi for annual state inspection. While I prefer to do my own work they compete the state inspection suggest a few maintenance options without any high pressure to More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Nov 01, 2023 -

Peruzzi Toyota responded

Ken, it's great to know that you've had positive experiences with us at Peruzzi Toyota over the years. We appreciate your trust in our team for your vehicles' inspections and maintenance needs. Here's to many more years of service together!

October 30, 2023

Very knowledgeable dealership, the whole experience was fast and straight to point.They made trading in and buying a new car very simple. The salesperson even helped with moving my belongings over to my ne More

by austinamerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brannon
Oct 30, 2023 -

Peruzzi Toyota responded

Austin, it's great to know that you had a smooth and efficient experience at Peruzzi Toyota. We're glad our team could assist with your trade-in and new car purchase! Thanks for recommending us!

October 06, 2023

These guys saved the life of my 2002 Sienna by diagnosing and solving the problem. More

by Cathyholliday55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphy
Oct 09, 2023 -

Peruzzi Toyota responded

Cathy, we are elated that your 2002 Sienna is driving smoothly and you feel confident behind the wheel. Thank you for choosing Peruzzi Toyota for your service needs. We are proud to have earned your five-star review!

September 21, 2023

Speedy service and the service advisers are always helpful, courteous and professional. Dealership is clean. More

by Stephen Lewenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from service
Sep 22, 2023 -

Peruzzi Toyota responded

Stephen, we're glad to know you found our service at Peruzzi Toyota speedy and professional. Thanks for noticing the cleanliness too!

September 06, 2023

Three years on …. And fast quick reliable service. Mark in the Service center keeps me informed - and always great to deal with. Thank you. More

by Taco21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service area
Sep 06, 2023 -

Peruzzi Toyota responded

We're glad to know that you've had a great experience with our service center, especially with Mark. Your kind words are appreciated and we look forward to continuing the reliable service at Peruzzi Toyota!

August 26, 2023

They had my truck all day and spent only 30 minutes looking at a suspension issue. They told me it was fixed but started having the same issue on the ride home. More

by person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mark
Aug 28, 2023 -

Peruzzi Toyota responded

I'm sorry to read about your recent experience with us. It's important that we thoroughly address any issues you're having, and it sounds like we've missed the mark here. I'd appreciate the opportunity to discuss this further so we can make things right for you—please reach out directly at your earliest convenience so we can assist you in the best way possible. Thank you, Nick Hartingh - Service Manager - (215) 997-1111

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