Pete Moore Imports

No pressure atmosphere This was my first time buying a car alone and David at the dealership helped me out. I was so nervous when I went into the showroom but as soon as I s This was my first time buying a car alone and David at the dealership helped me out. I was so nervous when I went into the showroom but as soon as I started talking with David he put me at ease and didn’t make me feel stupid at all. He listened to what I had to say and then gave me suggestions. I really liked the Jetta that I test drove but told him I still planned on checking out other dealerships. He completely understood and wished me luck. I did go to other dealerships and one talked to me as though I were stupid and another dealership barely talked to me when I told them I wasn’t buying anything that day just looking. Needless to say I went back to Pete Moore and David helped me purchase my new car today! I was so thankful for the kindness that they showed me and the pricing they offered was great too. I’m definitely recommending Pete Moore to all my friends. More

Best experience ever! We bought our second beetle this weekend. Mark was very helpful with out being pushy. The whole process was fast and enjoyable. We would highly recom We bought our second beetle this weekend. Mark was very helpful with out being pushy. The whole process was fast and enjoyable. We would highly recommend Mark and this dealership to everyone!!!! More

Excellent Mark did a wonderful job understanding the situation I was in after totaling my truck. Helped work with us to every extent to get the vehicle I wanted Mark did a wonderful job understanding the situation I was in after totaling my truck. Helped work with us to every extent to get the vehicle I wanted while I was in town. Really made the car buying experience as simple as possible. More

Buying an Atlas SEL Jonathon Burnett, though new , was a great salesman. No push just honest answers. He new most of the answers to my questions and had great support fro Jonathon Burnett, though new , was a great salesman. No push just honest answers. He new most of the answers to my questions and had great support from the rest of the crew. The final paperwork was new to him but he did a great job handling it. A nice Southern gentleman I hope to see again.! Jonathon helped me learn all the new systems and set ups. I may have to get a repeat from him. More

New car purchase Mark Torelli was most helpful and made the whole experience almost painless. Previous experience with other sales persons was not good. He even took Mark Torelli was most helpful and made the whole experience almost painless. Previous experience with other sales persons was not good. He even took all the things out of my old c More

continued excellence My second vehicle purchase from Mark Torelli at Pete Moore Imports. Have enjoyed working with Mark on both occasions. He has wonderful knowledge of hi My second vehicle purchase from Mark Torelli at Pete Moore Imports. Have enjoyed working with Mark on both occasions. He has wonderful knowledge of his product line and works diligently to find correct vehicle for his customer. Mark does a great job of familiarizing the customer with the vehicle at the time of the sale. If he does not have the exact vehicle that you desire, he knows how to find that vehicle for the customer. Great guy. Sales (New)Sales (Used)Service More

2 Decades of Excellence!! While a (very) few names (Service Advisors) may have changed over the last 20 years, the outstanding service @ Pete Moore has not! Irregardless what t While a (very) few names (Service Advisors) may have changed over the last 20 years, the outstanding service @ Pete Moore has not! Irregardless what type of car, major/minor repairs, scheduled mtc or "warranty" work - the Service Department @ Pete Moore in Pensacola has consistently been EXCELLENT!! I thought it was largely due to "my" Svc Advisor, whom I worked with for over a decade. But when he had to leave for medical reasons - Jay Rosenfeld - who also remembered and knew me from coming in - immediately stepped in to take care of me. These guys and this entire department are just exceptional, straight forward, friendly and "cool"! You feel like "family" while checking in & out. No surprises or confusion here. Everything is explained in a simple, easy manner. I "used" to shop around, compare prices. And when I did their estimates, parts, etc. were always better. But the REAL VALUE and Deal, however, is "what they do and how they do it" (very thorough). It's hard to describe or explain, but they are simply "different". And better. They "catch" (see) things before they get costly, or dangerous, or leave you stranded. One unnecessary part, repair, etc. - which seemed to always be the case elsewhere - never occurs here. Sometimes they do find additional issues while working on my car, which is what I want them to do, but will always call first to discuss. They don't try to "scare" you or pressure you (nickel & dime you with add ons) into doing additional or unnecessary service. They are not "selling", which many other shops, dealers, etc. definitely do. They focus on the problem, reason you first went there for. And FIX IT - the first time! Again - no surprises here. They do what they say. Communication is superb. Service is outstanding. You won't need the Manager, Mike Kern, but he is always close by, and accessible. Mike is positive, upbeat, always smiling.....and it rubs off into/onto the entire department. These guys are such a "pleasure" to deal and work with, they make "having to go & fix your car" even Fun!! I simply can not say enough about this Svc Department and everyone who works there. Go there and you will immediately "see" (and feel) the same!! A.J. Ordoyne More

Mark is the absolute best person around. He is top notch, I can't even begin to summarize Mark as a person or as a dealer. He's a great human being and a workaholic! He gets the job done and He is top notch, I can't even begin to summarize Mark as a person or as a dealer. He's a great human being and a workaholic! He gets the job done and I guarantee he will exceed every expectation you have of him. I've purchased four vehicles from him in the past 8 years and I would never think to go anywhere else!!! He WILL WORK WONDERS. More

Very Quick Sales Process I was in and out in about an hour. I was treated with great service, given a great price and my family loves the look and drive of the new vehicle! Ve I was in and out in about an hour. I was treated with great service, given a great price and my family loves the look and drive of the new vehicle! Very pleased with Mark and the whole staff. More

Buying a dependable used car for our daughter We worked with Mark Torelli to find the perfect car for price and dependability. He looked through the inventory and came up with the perfect fit. I We worked with Mark Torelli to find the perfect car for price and dependability. He looked through the inventory and came up with the perfect fit. I highly recommend Mark Torelli for any car sales, new or used. Mark worked with Dan Freeman to get the deal done quickly and right, which we appreciated! Mike Kern and Jay Rosenfeld in service helped to ensure the car was right . A big thanks to the team at Pete Moore VW! We will be back! More