Pete Moore Imports

EXCELLENT TREATMENT AND SUPERIOR SERVICE I spotted the Touareg and knew it was just what I had been looking for. I had no idea the transaction would go so smoothly........From the sales pers I spotted the Touareg and knew it was just what I had been looking for. I had no idea the transaction would go so smoothly........From the sales person to the financial professional, I have never had such a quick and thorough business experience...Thanks to all... More

Best Car buying experience ever Great staff. not pushy, very polite and patient and helpful. no typical car sales tactics at all. Best car buying experience in 30 years. only dealer Great staff. not pushy, very polite and patient and helpful. no typical car sales tactics at all. Best car buying experience in 30 years. only dealer id ever give an A+ More

Painless process with a very enjoyable sales team. Buying my new VW was painless. I was able to make the purchase over the phone while I was away for work.Then the day after arriving home I met with Ma Buying my new VW was painless. I was able to make the purchase over the phone while I was away for work.Then the day after arriving home I met with Mark Torelli who helped me finish the paper work (No bate and switch...that was refreshing) and I drove my new car away thirty minutes later. I would recommend Talking to Mark if your looking for a new vehicle but if he's not available the whole group at Pete Moore is a pleasure to work with. Dale Dahms....I'm a real customer More

Great car, great price. I did not get any hazel on the advertised price. When it came to financing, the dealer checked a number of institutions, and even put in some overtim I did not get any hazel on the advertised price. When it came to financing, the dealer checked a number of institutions, and even put in some overtime, to get me financed at a good rate. I would highly recommend this sells team. More

Awesome experience. I went on line looking for a Fiat 500 Abarth...We thought that is the car we wanted. Mark Torelli, talked to me several times about when to come. I went on line looking for a Fiat 500 Abarth...We thought that is the car we wanted. Mark Torelli, talked to me several times about when to come. On game day, the car was ready, he was very nice, and we went our test drive....We were super disappointed! : ( So we were talking with him about possible other cars in our price point! He showed us a Turbo Bug they had and encouraged us to test drive it. We did and it was awesome! So we talked price and left to look at other cars. We could not find anything else we like in the price range. Came back and talked price, financing and such. The process was super easy. No getting jerked around. They were clear on the price they could afford, what they could do with my trade in (2004 Passat), gave us a very reasonable trade-in. We felt honored in the process. No games, no waiting around for hours. Just great, clear service! I had been pre-approved for a loan, but they beat USAA by over 2%. Kim Gilbert, was fast, efficient, nice and personable. Danny Freeman, the manager, was clear on what he could offer me, and what he could not. No games.....and no pressure to buy...just what was available, and what was not. After we came back we were driving back home in about 1.5 hours with our new car! We highly recommend Mark Torelli, and Pete Moore VW. More

Service took 3 hours longer then promised. Drove 2 cars for 1 hour to get airbag safety recall issue repaired. Made appt at 10:00 am, promised to be ready at noon. Called at 12:30 to check sta Drove 2 cars for 1 hour to get airbag safety recall issue repaired. Made appt at 10:00 am, promised to be ready at noon. Called at 12:30 to check status. Was told tech taking it for test drive after oil change & would call me back. No call back so drove to dealership at 1:30 & was told they hadn't started on the recall issue & it would be another 2 hours. Asked for manager who apologized & said it should have been done but he didn't know why not. I asked for & got the oil change free & told it would be ready by 3 :00 pm. They obviously are overbooking. Very disappointed at such poor customer service. More

Great Deal on My Wife's Dream Car I worked with Alan Brockette on the purchase of a Certified Pre-Owned 2015 VW Beetle Classic. Al gave me such a great deal on my wife's dream car!!! H I worked with Alan Brockette on the purchase of a Certified Pre-Owned 2015 VW Beetle Classic. Al gave me such a great deal on my wife's dream car!!! He was so friendly, knowlegeable and enthusiastic. He went above and beyond on helping me get the Beetle. My wife loves her car!!! I was so happy with the customer service I received with Al and Kim Gilbert that I bought a 2014 Chevrolet Silverado LT Z71 Off Road 4X4 through him!!! I wouldn't go to another sales agent or another dealership. Pete Moore Imports made me feel relaxed and not pressured to make the sale!!! If I upgrade my truck, I will definitely go to Pete Moore Imports and see Alan Brockette!!! Thanks Al!!! More

Awesome!! Mark the salesman and Kimberly finance manager were great! We needed something bigger for our growing family. They worked hard to get us financed with Mark the salesman and Kimberly finance manager were great! We needed something bigger for our growing family. They worked hard to get us financed with not so good credit. We will definitely be back for our next vehicle! More

Didn't think it would happen! Mark took me from a 2010 Mazda (tiny) 59k mi to a strong 2016 Jetta TSI with 12mi on it. Not only that but with minimal down payment my car note is no Mark took me from a 2010 Mazda (tiny) 59k mi to a strong 2016 Jetta TSI with 12mi on it. Not only that but with minimal down payment my car note is now LOWER then my old mazdas!!! Ridiculous! Come in for an oil change got an AMAZING car and saved money!!! Mark is the real deal and there's no such thing as buyers remorse with him he ensures you're getting what you should!!!! Kimberly is always the face of happiness in adversity. When she's touching your money and papers you know it's getting done right!!! Rich is extremely knowledgeable and "happy to help" is what he told me. He's a great guy and knows his stuff! More

New Car Purchase I was very pleased with my new car purchase at Pete Moore. Mark Torelli was quick to reply to my email inquiry about a vehicle I saw on their website I was very pleased with my new car purchase at Pete Moore. Mark Torelli was quick to reply to my email inquiry about a vehicle I saw on their website. He communicated with me the entire time up until my visit to the dealership. Upon my arrival he greeted me and took me through the whole process very professionally and with good detail. I would recommend Mark and the whole team at Pete Moore for all you car needs from service to purchasing of a new car. More