Pete Moore Imports

Great car, great price. I did not get any hazel on the advertised price. When it came to financing, the dealer checked a number of institutions, and even put in some overtim I did not get any hazel on the advertised price. When it came to financing, the dealer checked a number of institutions, and even put in some overtime, to get me financed at a good rate. I would highly recommend this sells team. More

Awesome experience. I went on line looking for a Fiat 500 Abarth...We thought that is the car we wanted. Mark Torelli, talked to me several times about when to come. I went on line looking for a Fiat 500 Abarth...We thought that is the car we wanted. Mark Torelli, talked to me several times about when to come. On game day, the car was ready, he was very nice, and we went our test drive....We were super disappointed! : ( So we were talking with him about possible other cars in our price point! He showed us a Turbo Bug they had and encouraged us to test drive it. We did and it was awesome! So we talked price and left to look at other cars. We could not find anything else we like in the price range. Came back and talked price, financing and such. The process was super easy. No getting jerked around. They were clear on the price they could afford, what they could do with my trade in (2004 Passat), gave us a very reasonable trade-in. We felt honored in the process. No games, no waiting around for hours. Just great, clear service! I had been pre-approved for a loan, but they beat USAA by over 2%. Kim Gilbert, was fast, efficient, nice and personable. Danny Freeman, the manager, was clear on what he could offer me, and what he could not. No games.....and no pressure to buy...just what was available, and what was not. After we came back we were driving back home in about 1.5 hours with our new car! We highly recommend Mark Torelli, and Pete Moore VW. More

Service took 3 hours longer then promised. Drove 2 cars for 1 hour to get airbag safety recall issue repaired. Made appt at 10:00 am, promised to be ready at noon. Called at 12:30 to check sta Drove 2 cars for 1 hour to get airbag safety recall issue repaired. Made appt at 10:00 am, promised to be ready at noon. Called at 12:30 to check status. Was told tech taking it for test drive after oil change & would call me back. No call back so drove to dealership at 1:30 & was told they hadn't started on the recall issue & it would be another 2 hours. Asked for manager who apologized & said it should have been done but he didn't know why not. I asked for & got the oil change free & told it would be ready by 3 :00 pm. They obviously are overbooking. Very disappointed at such poor customer service. More

Great Deal on My Wife's Dream Car I worked with Alan Brockette on the purchase of a Certified Pre-Owned 2015 VW Beetle Classic. Al gave me such a great deal on my wife's dream car!!! H I worked with Alan Brockette on the purchase of a Certified Pre-Owned 2015 VW Beetle Classic. Al gave me such a great deal on my wife's dream car!!! He was so friendly, knowlegeable and enthusiastic. He went above and beyond on helping me get the Beetle. My wife loves her car!!! I was so happy with the customer service I received with Al and Kim Gilbert that I bought a 2014 Chevrolet Silverado LT Z71 Off Road 4X4 through him!!! I wouldn't go to another sales agent or another dealership. Pete Moore Imports made me feel relaxed and not pressured to make the sale!!! If I upgrade my truck, I will definitely go to Pete Moore Imports and see Alan Brockette!!! Thanks Al!!! More

Awesome!! Mark the salesman and Kimberly finance manager were great! We needed something bigger for our growing family. They worked hard to get us financed with Mark the salesman and Kimberly finance manager were great! We needed something bigger for our growing family. They worked hard to get us financed with not so good credit. We will definitely be back for our next vehicle! More

Didn't think it would happen! Mark took me from a 2010 Mazda (tiny) 59k mi to a strong 2016 Jetta TSI with 12mi on it. Not only that but with minimal down payment my car note is no Mark took me from a 2010 Mazda (tiny) 59k mi to a strong 2016 Jetta TSI with 12mi on it. Not only that but with minimal down payment my car note is now LOWER then my old mazdas!!! Ridiculous! Come in for an oil change got an AMAZING car and saved money!!! Mark is the real deal and there's no such thing as buyers remorse with him he ensures you're getting what you should!!!! Kimberly is always the face of happiness in adversity. When she's touching your money and papers you know it's getting done right!!! Rich is extremely knowledgeable and "happy to help" is what he told me. He's a great guy and knows his stuff! More

New Car Purchase I was very pleased with my new car purchase at Pete Moore. Mark Torelli was quick to reply to my email inquiry about a vehicle I saw on their website I was very pleased with my new car purchase at Pete Moore. Mark Torelli was quick to reply to my email inquiry about a vehicle I saw on their website. He communicated with me the entire time up until my visit to the dealership. Upon my arrival he greeted me and took me through the whole process very professionally and with good detail. I would recommend Mark and the whole team at Pete Moore for all you car needs from service to purchasing of a new car. More

Excellent Experience Our car broke down and was beyond repair. We went in to Pete Moore where Mark Torelli and Dan Freeman helped us immensely. They were super friendly Our car broke down and was beyond repair. We went in to Pete Moore where Mark Torelli and Dan Freeman helped us immensely. They were super friendly and kind. They helped us pick the perfect vehicle in our price range. We are very thankful . More

Outstanding car buying experience I had been to Pete Moore Volkswagen before and received great service on my older car. This time I traded it in for newer model. Sale rep was great. I had been to Pete Moore Volkswagen before and received great service on my older car. This time I traded it in for newer model. Sale rep was great. He answered all our questions, helped us find the right car and got us a great price on our trade in. More

PRESIDENTIAL QUALITY CUSTOMER SERVICE! MARK TORELLI AND KIM I have purchased over 16 vehicles over my lifetime and I have honestly never experienced such TRUE PROFESSIONALISM. Mark Torelli is by far the most pr I have purchased over 16 vehicles over my lifetime and I have honestly never experienced such TRUE PROFESSIONALISM. Mark Torelli is by far the most professional, honest, straight-forward and knowledgeable sales CHAMPION I have ever experienced. He confidently went over ever feature my new VW Golf offered. Mark went out of his way to ensure that there was no issue overlooked. He explained each new car cost and trade in price honestly- without hassle or unwanted pressure- All I can say is WOW- And a sincere Thank You to the entire Pete Moore Team! Kim Gilbert is yet another OUTSTANDING part of my purchase... she had all my contract paperwork ready for signature and fully explained and recommended in detail the options for Extended Warranties, Gap Insurance and Maintenance coverage... which for the first time in all my vehicle purchases I decided to purchase. Thank you both for such a smooth, expedient, seamless and pleasurable experience! More