Peter Boulware Toyota

PLEASE STAY AWAY AT ALL COSTS!!! I LEASED A 2020 TACOMA ON SATURDAY, AND WHEN THE DEALERSHIP DELIVERED THE TRUCK, THEY ONLY BROUGHT ONE KEY. PROMISED TO DRIVE KEY OUT ON MONDAY, BUT AFTER 3 DAYS I STILL HA ON SATURDAY, AND WHEN THE DEALERSHIP DELIVERED THE TRUCK, THEY ONLY BROUGHT ONE KEY. PROMISED TO DRIVE KEY OUT ON MONDAY, BUT AFTER 3 DAYS I STILL HAVE NO KEY. FINANCE MANAGER IS THE RUDEST PERSON THAT IVE EVER MET. HE TREATS CUSTOMERS LIKE THEY ARE 4 YEARS OLD, AND SALES STAFF SEEMS TO BE INCOMPETENT. I HAVE NOW SPENT 3 DAYS TRYING TO GET MY KEY AND TRYING TO GET MY GPS TO WORK, BUT THE SOFTWARE ON THE BUILT IN GPS DOES NOT WORK AND LEGACY REFUSES TO SEND SOMEONE OUT TO GET IT WORKING. DONT LET THIS DEALERSHIP FOOL YOU. THEY ACT LIKE THEY CARE ABOUT YOU, BUT AFTER YOU SIGN ON THE DOTTED LINE, THERE IS NOBODY TO BE FOUND TO OFFER ANY CUSTOMER SERVICE. THERE ARE OTHER ISSUES AS WELL, BUT I DONT HAVE ENOUGH SPACE TO TYPE THEM ALL OUT. THE SHORT IF IT IS LEGACY TOYOTA COULDNT CARE LESS ABOUT THEIR CUSTOMERS AFTER THE SALE, SO DO YOURSELF A FAVOR AND BUY YOUR NEXT VEHICLE FROM SOMEONE ELSE!! More

Had vehicle service at legacy Toyota Jessica, greeted me Had vehicle service at legacy Toyota Jessica, greeted me when I came While waiting for vehicle to be serviced, she made sure I was okay Vehicle h Had vehicle service at legacy Toyota Jessica, greeted me when I came While waiting for vehicle to be serviced, she made sure I was okay Vehicle had to have repairs. She kept me up to date. Vehicle ready when promised Martha L Saunders More

Always good service never any problems and enjoy the VIP lounge and Jimmy Johns sandwiches, sodas, water and the snacks. Will go back if/when I am in the market for another Toyota lounge and Jimmy Johns sandwiches, sodas, water and the snacks. Will go back if/when I am in the market for another Toyota More

Richard was an amazing help! I am completely in love with my new Highlander. I recommend Richard for any car deals, he knows what he is doing!! Thank you!! my new Highlander. I recommend Richard for any car deals, he knows what he is doing!! Thank you!! More

This was my first time buying a car, and they both helped make the process super smooth. I found a car I loved in maybe 15 minutes of being there, and I was driving home in no time. Highly recommended! make the process super smooth. I found a car I loved in maybe 15 minutes of being there, and I was driving home in no time. Highly recommended! More

Jim bell was wonderful. He worked out things for me. Truthful. Helped me get it figured out. I wasn’t very happy with the finance dept. Demarkus didnt listen to me. He lied about warranties and used bul Truthful. Helped me get it figured out. I wasn’t very happy with the finance dept. Demarkus didnt listen to me. He lied about warranties and used bully tactics saying it would “all be on me” cost wise. He gave me an example of him paying for a battery on his lease. Well it didnt cost $1200 and interest like the warranties. I read the basic warranty in manual. i asked for printouts on what different warranties covered. He wouldnt print them. I came back next day because payment $36 higher than i agreed to. I asked for a print out of an easy to read contract. He said there wasnt one! Then he took a call from his friend Greg and ignored and disrespected my presence. The dealership is presented as customer service oriented. It is wonderful but finance does fit in the same picture. Sorry but thats how i felt. Bought lots of cars. More

Very nice employees. I bought a newHighlander.! A good Very nice employees. I bought a new Highlander.! A good experience the dealership wants you to be happy and offer to help if there are any questions Very nice employees. I bought a new Highlander.! A good experience the dealership wants you to be happy and offer to help if there are any questions.As they say “ call us anytime “. More

This was my six car at Legacy I love the atmosphere This was my six car at Legacy I love the atmosphere there. My favorite saleman for five of my cars, my financial advisor and all other staff, makes This was my six car at Legacy I love the atmosphere there. My favorite saleman for five of my cars, my financial advisor and all other staff, makes you feel welcome. Nothing but, a Toyota for me! Thank You Mr. Leroy Brown. More

Pretty easy to set up appointment to get my car serviced. Technicians seem to be thorough in pinpointing issues that need to be addressed and issues they did addressed Technicians seem to be thorough in pinpointing issues that need to be addressed and issues they did addressed More

Normally a good experience but watch out for service advisor trying to get u to purchase additional service and not offering you existing coupons and advertised specials. Disappointing advisor trying to get u to purchase additional service and not offering you existing coupons and advertised specials. Disappointing More