Peter Boulware Toyota

My experience with the service department at the Peter Boulware Toyota has been completely unacceptable. I have brought my 2015 Toyota Camry in multiple times for the SAME issue, and instead of fixing the Boulware Toyota has been completely unacceptable. I have brought my 2015 Toyota Camry in multiple times for the SAME issue, and instead of fixing the problem, I keep leaving with expensive bills and no real resolution. Every visit results in a different diagnosis and more money out of my pocket, yet the original problem continues. This pattern is not only frustrating—it raises serious concerns about the honesty and competence of the service being provided. Customers should not have to keep paying for repeated visits without getting their vehicle properly repaired. I am beyond disappointed and feel completely taken advantage of. I am demanding a full and thorough inspection, a clear and accurate diagnosis, and a permanent fix—NOT another temporary solution with another charge attached. At this point, I expect management to step in immediately and make this right. If not, I will be forced to escalate this matter further. No customer, especially someone on a fixed income, should have to go through this. More

Tabari is great! Very patient We take our time and diligence, and he was very understanding! I really appreciate his kindness and respect for our time! Very patient We take our time and diligence, and he was very understanding! I really appreciate his kindness and respect for our time! More

Just bought a 2025 Rav4. It was an experience. Ryan Stillings did an amazing job. It was an experience. Ryan Stillings did an amazing job. More

9 phone calls over three weeks. Voice mails not returned. Get cut off after 2 minutes. Get transferred to voice mails without any idea whose voice mail it belongs too. Two times Voice mails not returned. Get cut off after 2 minutes. Get transferred to voice mails without any idea whose voice mail it belongs too. Two times I have asked for a repair only to find out it didn’t fix the problem. Or they forgot to do all requested work. Last Friday (after 6 phone calls to talk to someone) I wantsed my entertainment screen reset or fixed. They sent video saying it was fixed. Only to drive away with the exact same problem still occurring Called three times before I got service department after a voicemail from 3 hours earlier wasn’t returned. First time (2 weeks ago attempting to get a service appointment) I left one voicemail which was not returned and after 4 days I had to try again the next week. Took two more calls to get an appointment and I still have the same unfixed problem. I am now considering looking for a new vehicle. Now I have a second appointment to do the same service but have to wait until Thursday. So two more days. So every service appointment I have had takes two trips and wasted hours The first problem also was never fixed in the two appointments so I can’t use that part of the car. (Charger in console doesn’t work even after it was replaced. I am so frustrated. And don’t trust the dealership to answer their phones and am wary of the service department’s ability to fix my car. More

Clete was wonderful to work with in this process of buying a used vehicle here buying a used vehicle here More

Gio was such a great help! I would buy with him again. Alex was great too…informative without pressure I would buy with him again. Alex was great too…informative without pressure More

Awesome experience buying a car from Lamar and Clete. Fun and easy car buying experience. Fun and easy car buying experience. More

I had very pleasant experience. Everything went smoothly. Usually in the past with other Dealers it has never been an enjoyable experience. Everything went smoothly. Usually in the past with other Dealers it has never been an enjoyable experience. More

Lamar was excellent, he helped me navigate through all my questions and found the perfect car for me. Every time I go to Peter Boulware I’m greeted with smiles and friendly faces. I’ve never had a bad experi questions and found the perfect car for me. Every time I go to Peter Boulware I’m greeted with smiles and friendly faces. I’ve never had a bad experience with them and Lamar just made it 10 times better. More

Thank you for helping with all that each of you did. Ryan and David are the best! Ryan and David are the best! More