Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Peter Pan BMW
San Mateo, CA
601 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 601 reviews
July 06, 2020
Always the Best Customer Service Experience from Adam Locke This is my second time leasing a car from Adam Locke at Peter Pan BMW. He was really great on the first lease a few years ago. He made the process eas This is my second time leasing a car from Adam Locke at Peter Pan BMW. He was really great on the first lease a few years ago. He made the process easy for me. Didn't try to sell me something I didn't want or need and made the entire process painless and was nice. When it came time to renew the lease recently I specifically contacted Adam to work with him again because of the awesome experience the first time a few years back. Adam made the experience painless and efficient again this time. I really appreciate that. I would definitely recommend him to anyone that I know looking to purchase a BMW and will re-lease again from him in the future. More
by Stacie
Employees Worked With
Adam Locke
July 05, 2020
Fast, friendly and efficient service provided when we had our BMW X3 serviced! Waiting area is large, set up with hot and cold beverages and snack and above all safe. had our BMW X3 serviced! Waiting area is large, set up with hot and cold beverages and snack and above all safe. More
by Larano
Employees Worked With
Wai Wong
July 02, 2020
I leased my 3rd car at Peter Pan BMW at El Camino early this week with the help from Peter Galanaki, he is the best agent among the other two that I had worked before. I got a very good service and deal f this week with the help from Peter Galanaki, he is the best agent among the other two that I had worked before. I got a very good service and deal from him. He explained every detail of the car to me, honestly he cleared all the questions I had in my previous leased cars. I am thankful to have Peter taking care of my account, if you ask me to give scores, I will give him 100, I will definitely recommend Peter to be yours agent. Hatty Wong More
by Hatty Wong
Employees Worked With
Sean Weaver
July 01, 2020
Very responsive service. Khalil was very helpful in finding the right car for my wife and I, responded quickly to emails and was mindful of our safety and health during the reopening after the covid sh finding the right car for my wife and I, responded quickly to emails and was mindful of our safety and health during the reopening after the covid shutdowns. More
by sherwinbmoto
Employees Worked With
Khalil Manneh
June 29, 2020
I have a long term relationship with my service advisor and trust his assessment of what my vehicle requires to operate appropriately. Work performed has consistently been technically correct and the cust and trust his assessment of what my vehicle requires to operate appropriately. Work performed has consistently been technically correct and the customer service efficient and friendly. More
by Taofuroad
Employees Worked With
Steve Hooper
June 27, 2020
Refered by family. the price of the car was good. the car purchase trade-in took a very long time. however the service was good the wrap up signing the paperwork was very fast with their touch screen contrac purchase trade-in took a very long time. however the service was good the wrap up signing the paperwork was very fast with their touch screen contract signing. which was great considering we had little two kids that were very impatient at the end. More
by Wsjrev
Employees Worked With
Khalil
June 26, 2020
Excellent personal service The service department makes the whole process of keeping the car running in top shape delightful. The personal attention makes you feel special. The The service department makes the whole process of keeping the car running in top shape delightful. The personal attention makes you feel special. The waiting area is perfectly maintained. For the service alone I would buy a BMW. More
by rocokuns
Employees Worked With
Jordan Carrick - A wonderful service advisor
June 24, 2020
Great Service as usual. Pete Scallan is the only reason I drive down from SF for service. His knowledge and attitude is always great and trust him with my car. drive down from SF for service. His knowledge and attitude is always great and trust him with my car. More
by RR
Employees Worked With
Pete Scallan
June 23, 2020
Best in class service center. Excellent client service. Very high quality team that pays very close attention to every detail. Delivered on everything promised. Very dependable. Very high quality team that pays very close attention to every detail. Delivered on everything promised. Very dependable. More
by Jbaxter
Employees Worked With
Steve Hopper , Sean Weaver
