Back

Peters Honda of Nashua

Nashua, NH

4.5
2,013 Reviews

300 Amherst Street

Nashua, NH

03063

Directions

By Type

Showing 2,013 reviews

March 14, 2013

I purchased a car on Sunday March 10. It was a Acura 2010 Tl with all wheel drive. When i pulled in the dealership, i was greeted with open arms instead of shark attack that you normally get. Salesman More

by ErickSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Marr and Vice President Peggy
Mar 15, 2013 -

Peters Honda of Nashua responded

Congratulations on your “New to You” Acura purchase. We love it when our customers drive away with a big smile - in a great vehicle. At Peters of Nashua – we think buying a new car should be enjoyable – and are thrilled that you had such a great experience. Rob Marr is committed to making sure that his customers enjoy their car buying experience from start to finish – including after the drive their vehicle home. If you find that you have any questions or need help scheduling a service appointment, please give Rob or any member of our management team a call. Thanks again, and enjoy your driving your Acura.

February 26, 2013

I attempted to call the service department to get a quote for some service work. I tried to reach someone for 15 minutes, but I got stuck in there continuous circle of automated receptionists. Can they not More

by McFly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NONE!
Feb 27, 2013 -

Peters Honda of Nashua responded

Thank you for bringing this matter to our attention. We apologize that you were unable to reach our service team. While we have a great team who work very hard to make every customer experience a positive one, it is clear that you did not have a good experience yourself. Our Service Manager, Mike Flaherty, would welcome the opportunity to speak with you about this. He can be reached at 603-879-4202. Mike is available Monday – Friday between 8AM and 5PM.

Mar 20, 2013 -

Peters Honda of Nashua responded

Thank you for bringing this matter to our attention. We apologize that you were unable to reach our service team. While we have a great team who work very hard to make every customer experience a positive one, it is clear that you did not have a good experience yourself. Our Service Manager, Mike Flaherty, would welcome the opportunity to speak with you about this. Mike is available Monday – Friday between 8AM and 5PM.

February 22, 2013

I just bought a used vehicle (Honda Civic) from Peters Honda, with sales rep Kim R. The experience was great. We were able to go on several test drives with no pressure, and all of our questions were answ More

by jmorin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim R.
Feb 22, 2013 -

Peters Honda of Nashua responded

Congratulations on your “new to you” car purchase. We appreciate your business and thank you for choosing to buy your Civic from Peters Honda and then sharing your great experience with others. Kim is an absolutely customer favorite. She’s very knowledge, enjoys working with her customers and makes buying a car fun. We’re glad you had such a great time working with her. We know you’ll enjoy your Civic for years to come, but if you find you have any questions or need help scheduling a service appointment, please give Kim, or any member of our management team a call. We are happy to help.

February 19, 2013

Had such a good experience with both Ron and Heather. We very much appreciated Ron's no-nonsense style and Heather's fantastic sense of humor. I knew the exact car I wanted and the exact price I wanted to More

by MWebber86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stella, Heather Neptune
Feb 19, 2013 -

Peters Honda of Nashua responded

Thank you for sharing your Peters Honda car buying experience. We work hard to make ensure our customers have a great experience from start to finish. Heather is great at making the business side of buying a car fun and easy. We’re thrilled that you enjoyed the process and know you’ll enjoy your vehicle for years to come. If you have any questions or concerns, please give Rob or any member of our management team a call. Thank you for choosing Peters Honda. We appreciate your business!

February 18, 2013

This is my second car but first new car. I got the price in couple of delars and best deal from Peters with Sales person Rich Gagnon. More

by udaya1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Feb 18, 2013 -

Peters Honda of Nashua responded

Thank you and congratulations on your new car! We know you’ll enjoy driving it for many years to come. At Peters Honda, we work hard to make buying a new car as simple as possible, and that includes providing our customers with our best pricing right up front. When it comes time to service your vehicle, scheduling your service appointment is easy too. Just log onto PetersHonda.com when you have a moment – and schedule the time that works for you – it’s just that easy. If you have any questions or need any assistance with your new vehicle, please reach out to Rich or any member of our management team. Thanks again and happy driving!

February 15, 2013

Our car buying experience at Peter's Honda of Nashua was the best we've ever had. We cannot say enough wonderful things about Peter's Honda of Nashua, and the staff there. Rob Marr was our salesperson More

by JettaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Marr, Carlos, Heather
Feb 18, 2013 -

Peters Honda of Nashua responded

Thank you for sharing your car buying experience at Peters Honda. We appreciate your business and are glad that we met and exceeded your expectations. Rob’s enthusiasm and passion for helping his customers find the right car for them is why his customers recommend him to their friends again and again. We know you will enjoy driving your new car for years to come – but if you find you have any question or concerns, please reach out to Rob, Carlos, or any member of our management team. Thank you again for choosing Peters Honda for your new car purchase!

January 20, 2013

Two weeks ago I made an online inquiry with Kara regarding a 2012 Honda Crosstour. She emailed me back at quote of $26,399. I thought that was very low so I questioned it 3 TIMES. Each time she r More

by chefkro
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kara (internet sales)
Jan 22, 2013 -

Peters Honda of Nashua responded

It appears to us that this is a duplicate review and should be deleted. This review seems to be addressing the same thing as the user "dpetrain" a few days earlier. Please let us know if this is a mistake. Again we are very sorry for any inconvenience we may have caused you. Please reach out to John Marino, General Sales Managers at Peters Honda. He can be reached at 603-879-4234 and would love to see if there is anything we can do to resolve your complaint!

Jan 23, 2013 -

chefkro responded

I have no idea who "dpetrain" is. I sent John Marino (jmarino@petersauto.com) the GM an email regarding this siutation on January 4th at 5:30pm. I never heard a word back.

Jan 23, 2013 -

Peters Honda of Nashua responded

So that we can help you resolve this situation, please let us know the exact date you were in the store and who you worked with.

Jan 23, 2013 -

chefkro responded

Saturday December 29. Worked with Kara online and Marvin in person

Jan 24, 2013 -

Peters Honda of Nashua responded

We sincerely apologize for the experience you had with our BDC Department regarding the pricing for the 2012 Honda Crosstour. We appreciate how you feel and regret the entire incident. Unfortunately the Crosstour was incorrectly priced on our Internet Departments paperwork. So each time you inquired, you were given the same incorrect price. If you would like to discuss this issue further, please contact John Marino, General Sales Managers at Peters Honda at 603-879-4234.

Feb 01, 2013 -

chefkro responded

I still haven't heard back from anyone at Peter's Honda regarding the poor customer service..sad.

Feb 01, 2013 -

chefkro responded

I just read some of the reviews on DealerRater regarding Peter's Honda. Peter's comments on the customer's who post a good review but don't comment on the customer's that leave a poor review. Again, another example of poor customer service.

January 13, 2013

In December during the week before Christmas, I bought my third car from Peters Auto - a 2012 Honda Civic Si Sedan. It replaced a 1999 Honda Prelude Type SH that I also purchased from Peters. I met Jim Ca More

by green_300zx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Camancho
Jan 14, 2013 -

Peters Honda of Nashua responded

Thank you so much for continuing to choose Peters Honda of Nashua. Honda is a great brand, so it’s no surprise you were able to drive your last Honda for 222,000. We have no doubt that you’ll experience the same great performance with your new Honda Civic. We pride ourselves in great customer service before, during and after the sale – and are thrilled that your experience was such a positive one. Our sales team is one of the best in the area, and Jim Camacho does a great job of taking care of his customers. If you find that you have any questions, please give Jim, or any member of our Peters Honda Management team a call. We look forward to assisting you with your new Civic for years to come.

January 10, 2013

Loved the fact tha she didnt gave up and got me a deal that worked for us and was very quick with the delivery . Thank you again to Kim and her Higher-ups for finding a bank that would work with us More

by henderson1974
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Richards
Jan 11, 2013 -

Peters Honda of Nashua responded

We are so pleased that we were able to help you drive away in your new car. We pride ourselves in being able to help our customers find the car they want, and then helping them to find the finance plan that works for them. Thank you for sharing your experience. Please give Kim or any of our management team if you have any questions or need any assistance.

December 29, 2012

They were very accomodating and Kim was very helpful. Steve the business manager was easy to work with. It probably helps that I knew what I wanted and my financing exceptions were pretty much set befor More

by rw1050
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kim richards
Dec 31, 2012 -

Peters Honda of Nashua responded

Thank you for choosing Peters Honda for your new car. These days, almost everyone does research online before the step foot in the dealership. When the day comes to actually drive away in your new car, we work hard to make sure everything at the dealership goes as smoothly as possible. We are so happy that your experience was a positive one. If you have any questions or need help when it comes time to service your new car, please give Kim a call. We look forward to serving you in the new year.

...
189
...