I had done a bunch of research online first between the types of cars and
kept narrowing in on Honda Fit. Had a choice of AutoFair or Peters, so
Peters was much more convenient, location wise and figured they could
get best match if it was somewhere else in New England.
Met Tom Ilo at the start, and he was very upfront on what they could and
could not obtain. So was able to get "almost" the exact car I was looking for
( minus the manual, those are very rare ). The desired car was already being
sent to dealer, and Tom kept me up-to-date on the progress.
He also went through all the details and assisted getting the car options setup
before we left the dealer.
Very pleased in every way with the experience.