Peterson BMW

Encore check up and sirius/xm installation. Great service Great people, great service, answered all questions when ask without missing a beat. the level of service provided from the arrival to completion was Great people, great service, answered all questions when ask without missing a beat. the level of service provided from the arrival to completion was just fantastic. More

Excellent Services is great! Fixed the problem. Excellent customer service, place very clean, and good dealership to buy new car. Many nice people's and very ea Services is great! Fixed the problem. Excellent customer service, place very clean, and good dealership to buy new car. Many nice people's and very easy to access. More

Repair of problem with doors I had a problem with the doors opening on our X5 and it turned out there was a recall on one of the parts, so they ordered the parts and did the repa I had a problem with the doors opening on our X5 and it turned out there was a recall on one of the parts, so they ordered the parts and did the repairs for all four doors, More

Service Overall good experience. They let me know up front what needs to be done. Have my car done when asked for. Very friendly and honest Overall good experience. They let me know up front what needs to be done. Have my car done when asked for. Very friendly and honest More

Seamless This dealership has been great since the purchase of my 2014 BMWX5. Friendly staff, nice facilities, easy to schedule, and always great to work with. This dealership has been great since the purchase of my 2014 BMWX5. Friendly staff, nice facilities, easy to schedule, and always great to work with. More

Service Experience I felt the service was very professional and timely. I was able to ask questions about my new vehicle and the salesman took time to answer them and w I felt the service was very professional and timely. I was able to ask questions about my new vehicle and the salesman took time to answer them and walk me through the steps on the car. More

Repair experience I received great service and the employees were more than helpful. Curtis offered me a loaner when it was found that my car needed more repairs than I received great service and the employees were more than helpful. Curtis offered me a loaner when it was found that my car needed more repairs than predicted, which was awesome. The loaner was great and it was a great relief to not have to rent a car for the weekend. Thank you very much to all staff and especially to Curtis Pratt. More

Recall inspectioin Peterson BMW notified me they needed to do some inspections of some recall parts in the engine of my 550. This was done and the parts are on order an Peterson BMW notified me they needed to do some inspections of some recall parts in the engine of my 550. This was done and the parts are on order and will be replaced when they come in.. More

Rolled out the red carpet Curtis made my last service experience seamless from greeting me when I parked through handing the keys back over after the work was done. Everything Curtis made my last service experience seamless from greeting me when I parked through handing the keys back over after the work was done. Everything was explained well, he answered my questions well and left me with a sense of confidence that my BMW is in good hands. More

Excellent customer service Service advisor was nice to work with and very accommodating, he made sure he understands what the issues are. He even offered to give me a loaner car Service advisor was nice to work with and very accommodating, he made sure he understands what the issues are. He even offered to give me a loaner car so I don't have to wait for the shuttle car to come back. Had the mechanic ride with me so i could show how the problem occurs. Got the car back after a few hours and it is washed and cleaned inside out. Excellent experience! More