Peterson BMW
Boise, ID
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Customer Care is Exemplary Peterson has always taken great care of my car and me. They are calm and efficient. Curtis and Jake have been wonderful to work with and have gone a Peterson has always taken great care of my car and me. They are calm and efficient. Curtis and Jake have been wonderful to work with and have gone above and beyond to keep my car the shortest time possible and make the inconvenience of car repair as minimal as possible. Thank you!! More
sales experience the sales experience was great and so was the service. All whom we worked with were professional and courteous and very helpful in the process. the sales experience was great and so was the service. All whom we worked with were professional and courteous and very helpful in the process. More
Love it! I have my car in for some minor servicing and Jake is been so wonderful to deal with . Honestly from the sales manager down to the finance guys over I have my car in for some minor servicing and Jake is been so wonderful to deal with . Honestly from the sales manager down to the finance guys over to myself God Jeremih to cover the tech guy Jake it's all been a really wonderful experience . More
After taking car in for warranty work car doesn't run I have yet to get resolve my car not running. I took it in for warranty work the airbag and the positive battery cable repair and now it will not star I have yet to get resolve my car not running. I took it in for warranty work the airbag and the positive battery cable repair and now it will not start. When I picked up my car it was running came home parked it two days later when I when to start it nothing. Called the dealership they suggested I have it towed in and they would look at it and if it was related to the service work they would fix it. I check the cable recall and it said if it's a bad cable the car will lose electrical power which it has. The battery is one year old and is holding a charge. This is the exact reason I never go to a dealership for work. I am wanting for a call back from the service manage now hopefully they will take responsibility and come get my car and fix it until now all was well. Will let everyone know the conclusion of this. More
Air bag replacement Everyone was very nice and things organized. Service on recall went well, and ahead of time. Car was clean and well taken care of. Thank you. Everyone was very nice and things organized. Service on recall went well, and ahead of time. Car was clean and well taken care of. Thank you. More
Excellent experience as always Love Peterson BMW, especially Traci, Curtis and Jake. Always excellent service on my 330i and always competitive pricing. When I leave, I feel like I Love Peterson BMW, especially Traci, Curtis and Jake. Always excellent service on my 330i and always competitive pricing. When I leave, I feel like I had a 10 star concierge experience, and no matter what service I come in for, they always return my car to me beautifully washed. More
Excellent service! My BMW 320i experienced a broken serpentine belt, which resulted in a complete shut down of my vehicle. Peterson BMW was awesome and coordinated road My BMW 320i experienced a broken serpentine belt, which resulted in a complete shut down of my vehicle. Peterson BMW was awesome and coordinated roadside assistance help for me as I was 120 miles from the dealership. They communicated with me throughout the repair process and had my vehicle back in action in short order. Great job. More
Saved the day Each time I get to work with the service team I always leave happy! Curtis is always friendly and professional. In this particular case, I needed imme Each time I get to work with the service team I always leave happy! Curtis is always friendly and professional. In this particular case, I needed immediate assistance and he took care of the situation with full transparency of what was going on. Thanks for your expertise and help. Many thanks and hugs! More
Great as usual working with Marlon. Always a pleasure being at the BWM Center. Everyone is friendly and professional. Marlon is always helpful in finding the car that I'm looking for. Always a pleasure being at the BWM Center. Everyone is friendly and professional. Marlon is always helpful in finding the car that I'm looking for. More
Used car purchase 2011 Subaru Outback Sales personnel did a gr. eat job of showing the car and prepping the car. Sales Mgr led us through the purchase easily. Of course paying cash had to Sales personnel did a gr. eat job of showing the car and prepping the car. Sales Mgr led us through the purchase easily. Of course paying cash had to have helped. More