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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
587 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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587 Reviews of Peterson Chrysler Jeep Dodge

July 08, 2024

I was not at the dealership for a purchase. I was traveling from out of state and was concerned that there was an issue with my jeep. Daniel was very understanding and took the jeep to the se More

by huckleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sellers and service tech
Jul 09, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your experience! We're glad Daniel and the team at Peterson Chrysler Jeep Dodge Ram could assist you so quickly and put your mind at ease. Safe travels back to Louisiana!

July 07, 2024

Good custumer services and great deals real fast and honest People i loved their speak two lenguajes More

by JOVANYHERNANDEZ7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 08, 2024 -

Peterson Chrysler Jeep Dodge responded

We are thrilled to read your positive review! Thank you for giving Peterson Chrysler Jeep Dodge Ram your business. Safe travels ahead!

July 04, 2024

Typical salesman typical money man Promised Toyota financing 5.99 got capital one at 6.39 credit could not have been any higher so that was not an issue. five or $600 more somebody’s pocket. More

by djhumphr
Recommend Dealer
Yes
Employees Worked With
Gene Tanner $ &Nick Hale
Jul 08, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your feedback and apologize for any inconvenience you experienced at Peterson Chrysler Jeep Dodge Ram. Your comments will help us improve our services moving forward. Thank you for bringing this to our attention!

July 02, 2024

Olivia was very welcoming, explained services that were completed on my vehicle and what was recommended. More

by ramcaulay2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Jul 02, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to hear Olivia provided such welcoming and informative service at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your positive experience!

July 02, 2024

The dealership made feel at home. Explain everything in detail I can do future business with them More

by riversa23.ar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your experience! We're delighted to hear that the team at Peterson Chrysler Jeep Dodge Ram made you feel at home and provided detailed explanations. We look forward to assisting with any future needs!

July 02, 2024

Sales person was GREAT! She did everything to get what i wanted. Thank you Cheryl More

by DESIMAE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Jul 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for your business and review of Peterson Chrysler Jeep Dodge Ram! We are glad that Cheryl and our team were a pleasure to work with. Congrats on your new ride!

July 01, 2024

They provided excellent service in a timely manner and were very friendly and courteous throughout. More

by DEMETRO.MCINNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera
Jul 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for being an awesome Peterson Chrysler Jeep Dodge Ram customer, Demetro! We truly appreciate your kind words and patronage.

July 01, 2024

I was not please with the mechanic who check my bulb for my jeep. It was broken and no body told me. When I brought it there it wasn't like that.They could have told me they broke the bulb. Buts ok that' More

by cootleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 01, 2024 -

Peterson Chrysler Jeep Dodge responded

I apologize for the inconvenience you experienced with your Jeep's bulb. We strive to provide transparent and honest service, so it's disappointing to hear about this oversight. If you'd like to discuss this further or need assistance, please feel free to reach out. Thank you, Tony Blackmon - General Manager - (910) 812-1851

June 29, 2024

I have been getting my Lexus service here for a while however Janera is great but whoever serviced my car need to be reprimanded due to the fact I had 47 air pressure in my back tires and 38 pressure in More

by racquel.d.baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janero
Jun 30, 2024 -

Peterson Chrysler Jeep Dodge responded

Racquel, thank you for bringing this to our attention. We strive for precision in all services and it's clear we fell short here. Please reach out so we can address your concerns directly and ensure everything is corrected moving forward. Thank you, Tony Blackmon - General Manager - (910) 812-1851

June 27, 2024

Bought a new 23 Ram 2500 last December that’s having problems and they’re pushing me to take it up with Chrysler. They are the face of Dodge/ Chrysler/Toyota and they just want to make the money for the More

by nealestes43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Jun 29, 2024 -

Peterson Chrysler Jeep Dodge responded

We apologize for the issues you're experiencing with your new vehicle. It's disappointing to hear that our service hasn't met your expectations, and we understand how frustrating this must be. We would like to assist you further in resolving these problems—please reach out directly at your convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

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