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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
585 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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585 Reviews of Peterson Chrysler Jeep Dodge

May 22, 2024

The experience at this dealership was fantastic. Brian was very helpful and patient with me. The entire experience was amazing! More

by tim.j.hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sweat, Mike Pittman
Report | Print
May 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your fantastic experience at Peterson Chrysler Jeep Dodge Ram, Tim! We're glad to hear Brian was helpful and patient throughout the process. Enjoy your new vehicle!

May 22, 2024

I loved the way the salesperson communicated and broke everything down . I would recommend this dealership to everyone else More

by NIMBONA Amani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
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May 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Amani, we're glad to know our team at Peterson Chrysler Jeep Dodge Ram was able to provide you with a great experience. Thanks for recommending us!

May 18, 2024

The staff was super friendly but we were not given any instructions or accommodation on where to go while I waited on the service. Me and my guest literally walked around outside in the hot sun for our wa More

by Nawalker36
Recommend Dealer
No
Employees Worked With
Olivia
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May 22, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to hear about your experience. We strive for top-notch customer service and it sounds like we missed the mark during your visit, especially in terms of communication and accommodating a place to wait. I'd appreciate the opportunity to discuss this further with you so that we can improve our services moving forward. Please reach out at your earliest convenience - Thank you, Tony Blackmon - General Manager - (910) 812-1851

May 18, 2024

Wait time for 2 tire front end alignment 2. 5 hours too long. Need to start a loaner program More

by bs6535744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Report | Print
May 20, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your feedback and hope to have the opportunity to improve your experience with us next time. Thank you for choosing Peterson Chrysler Jeep Dodge Ram!

May 18, 2024

I keep taking my car back for the same thing. And it continues to happened after I leave the dealership. More

by jyounes82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
May 22, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to see that you're having recurring issues with your car. This is not the experience we aim for and would like to look into this further. Could you please reach out directly so we can discuss what's been happening? Thank you, Tony Blackmon - General Manager - (910) 812-1851

May 18, 2024

Very pleased with the time it took and folk there were very nice and helpful More

by isaacgraham359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
Report | Print
May 20, 2024 -

Peterson Chrysler Jeep Dodge responded

We are so happy that our Peterson Chrysler Jeep Dodge Ram team earned your five stars. Thanks, Isaac!

May 18, 2024

Helpful with setting up a payment plan that fits a budget we had laid out More

by KENDELWOOD7970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
May 20, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted we could deliver an excellent experience! We are here to help with any questions that come up. - Peterson Chrysler Jeep Dodge Ram Team

May 16, 2024

Everyone was very polite and helpful. Made you feel like part of the family. They explained what was done. More

by dmills6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
May 16, 2024 -

Peterson Chrysler Jeep Dodge responded

We're so glad to know you felt like part of the family at Peterson Chrysler Jeep Dodge Ram! Our team is always here to provide a helpful and friendly experience. Thanks for sharing your feedback with us!

May 15, 2024

They are very professional and polite. I have been to their establishment several times now and they are my favorite place to go for service! More

by ashleycottrell92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
May 16, 2024 -

Peterson Chrysler Jeep Dodge responded

Ashley, we're delighted to be your go-to place for service at Peterson Chrysler Jeep Dodge Ram. Thanks so much for the kind words and continued support!

May 15, 2024

The sales staff was great and worked with me to get the price and monthly payments to a level I was comfortable with. More

by KELLYROSSER1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bryant
Report | Print
May 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know our sales team at Peterson Chrysler Jeep Dodge Ram was able to assist you in finding a comfortable price and payment plan. Thanks for the positive review!

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