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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
581 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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581 Reviews of Peterson Chrysler Jeep Dodge

March 02, 2024

The lady that helped me before, still great, the other individuals were a lot better More

by obullard11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Intake individuals were very good
Report | Print
Mar 04, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the four-star review! We are pleased to know the Peterson Chrysler Jeep Dodge Ram team was helpful and we've improved since your last visit.

March 02, 2024

Dealer Ship last experience good still wait to here the outcome for paint peeling on vehicle less than a year old return loaner car Saturday to find out about paint Monday or Tuesday More

by bs6535744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Service dept
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Mar 04, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to learn about the issue with your vehicle's paint. We understand how important it is for you to have a resolution, and we want to assure you that we're working on this matter diligently. Please feel free to reach out directly if there are any further updates or concerns in the meantime. Thank you, Tony Blackmon - General Manager - (910) 812-1851

March 01, 2024

Personable friendly staff, Cheryl n Matt were great. They returned a rental for me. Something on the lot for everyone. More

by langel0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl, Matt
Report | Print
Mar 01, 2024 -

Peterson Chrysler Jeep Dodge responded

It's great to know that Cheryl and Matt were able to provide you with such a positive experience at Peterson Chrysler Jeep Dodge Ram. We're here for you anytime!

March 01, 2024

Tried to charge me 75$ to replace an air filter which cost me 15$ at napa and a little bit of time. Let’s be realistic guys stop being money hungry. More

by Justin :)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Mar 01, 2024 -

Peterson Chrysler Jeep Dodge responded

Justin, I'm sorry to learn about your experience with the air filter replacement. We strive for transparency in our pricing and services, so it's disappointing to see we've left you feeling this way. If you're open to discussing this further, please reach out at your earliest convenience - I'd like the opportunity to address any concerns directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

March 01, 2024

The only problem was agent came in waiting room and proceeded to tell me ALL the things that were due or wrong (>$1200) in front of everyone and because I was not able to pay for everything, I felt ver More

by GASQUE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Report | Print
Mar 06, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to hear about your experience, it's certainly not our intention to make anyone feel uncomfortable or uneasy. We value privacy and respect for all of our customers. I'd like the opportunity to discuss this further with you so we can ensure a better experience in the future and see how we can make it up to you. Please reach out at your earliest convenience - Thank you, Tony Blackmon - General Manager - (910) 812-1851

February 29, 2024

great people are working at Peterson. I witnessed a lot of hustle and bustle in the building. More

by joeknott43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James was an excellent salesman, Mike Pittman, Tony Blackmon
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Feb 29, 2024 -

Peterson Chrysler Jeep Dodge responded

Reviews like this one make our day, Joe! Thanks from the Peterson Chrysler Jeep Dodge Ram team!

February 29, 2024

Thanks to the manager for fixing every problem. I'll always recommend Peterson Toyota to friends and family. More

by HANNAHTDAVENPORT94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Mar 01, 2024 -

Peterson Chrysler Jeep Dodge responded

Hannah, we're glad to know that our manager was able to resolve all your concerns. Thanks for recommending Peterson Chrysler Jeep Dodge Ram - we look forward to serving you and your loved ones down the road!

February 28, 2024

Janera was the best service manager I have ever worked with. Prompt service with excellent communication. Thank you for all of your help! More

by ThatOneGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera, Tony Blackmon
Report | Print
Feb 28, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that you had a great experience with Janera at Peterson Chrysler Jeep Dodge Ram! We always aim for prompt and excellent communication. Thanks for the feedback!

February 25, 2024

Courteous service. Kept me informed of the deal in process. Listened to my concerns. Delivered the vehicle to my home. More

by rharrison374
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick, Mike Pittman, Tony Blackmon
Report | Print
Feb 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the review! We're glad to know that our team at Peterson Chrysler Jeep Dodge Ram was able to address your concerns and provide you with a convenient service. Enjoy your new vehicle!

February 25, 2024

Excellent service, immaculate people, friendly environment, great energy. I would definitely refer anyone I know that's interested in a vehicle to Petersons Toyota, in Lumberton, North Carolina. T More

by fayettevillemr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J Patel, Mike Pittman
Report | Print
Feb 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know you had such a positive experience at Peterson Chrysler Jeep Dodge Ram. Your recommendation means the world to us! Thank you for your kind words and support.

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