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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
581 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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581 Reviews of Peterson Chrysler Jeep Dodge

February 20, 2024

Very friendly, will work with you to get you in the vehicle you want. 10/10 Recommend sales person Freddie Fox More

by alliel2896
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Fox, Mike Pittman, Tony Blackmon
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Feb 21, 2024 -

Peterson Chrysler Jeep Dodge responded

Allie, we're delighted to know that Freddie and our team at Peterson Chrysler Jeep Dodge Ram were able to assist you in finding the perfect vehicle. Thanks for recommending us!

February 19, 2024

Everything was good the wife had it serviced and she was very pleased with the service,she’s happy, I am happy. Thank you so much More

by LARRYPIPKINS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Feb 19, 2024 -

Peterson Chrysler Jeep Dodge responded

Larry, we're delighted to know that both you and your wife had a positive experience at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing this with us!

February 19, 2024

The service dept stated they would call me when a part came in 3 weeks ago. Called today and the part was there. No sure long the part was there, but no one called to let me know or schedule a time to rep More

by SBT
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Feb 21, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to learn about your experience with our service department. We aim for clear communication and timely responses, so it's disappointing to know we fell short in this instance. I'd like the opportunity to address this issue directly - please reach out at your earliest convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

February 18, 2024

Freddie and Mr Tanner are both awesome. All the employees are professional and friendly. Good buying experience. Will recommend to family and friends. More

by BRADY7866
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Feb 19, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that Freddie, Mr. Tanner, and the rest of our team at Peterson Chrysler Jeep Dodge Ram provided you with a great buying experience! We appreciate your recommendation and look forward to assisting your family and friends in the future.

February 18, 2024

The staff and sales team very professional , a great spirit and a strong feeling it’s the right place to work and to buy a car More

by gbryant2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Mike Pittman
Report | Print
Feb 19, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know you had a positive experience with our staff and sales team at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your thoughts, we appreciate it!

February 18, 2024

Very patient staff, helpful people, good environment, and wonderful experience. recommend for car buying experience More

by Kevinsabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Report | Print
Feb 19, 2024 -

Peterson Chrysler Jeep Dodge responded

Kevin, we're delighted to know you had a wonderful experience at Peterson Chrysler Jeep Dodge Ram. Your recommendation means the world to us! Safe travels in your new car!

February 18, 2024

I like the atmosphere when I arrived. The team had devotional before starting their day. I was not pushed nor pressured into any sale. More

by brownsugarnj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Report | Print
Feb 19, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know you appreciated the atmosphere and our no-pressure approach at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your positive experience with us!

February 17, 2024

Great service, everyone very friendly, my Jeep was returned to me clean, made it easy to drop off and pick up thank you More

by Natalie Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Feb 18, 2024 -

Peterson Chrysler Jeep Dodge responded

Natalie, we're glad to know you had a great experience with our team at Peterson Chrysler Jeep Dodge Ram. We always aim for top-notch service and convenience. Thanks for the feedback!

February 15, 2024

Kudos to Amanda, she was very nice. Got me in and out, didn't wait to long. The waiting area would be better fixed into a smaller area of that large space. More

by dexter.jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept., Amanda Valdes
Report | Print
Feb 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your feedback and are glad to know Amanda and the team provided you with efficient service here at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your feedback, we'll be sure to share it with our team!

February 15, 2024

The people are very nice but the services sometimes take very long. More updates while people are waiting will probably help. More

by ABRINAU
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Feb 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your feedback and understand that waiting can be frustrating. We're always looking for ways to improve our service at Peterson Chrysler Jeep Dodge Ram, so we'll definitely take your suggestion into consideration. Thanks for sharing!

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