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Peterson Chrysler Jeep Dodge - Service Center

Lumberton, NC

4.4
287 Reviews

288 Reviews of Peterson Chrysler Jeep Dodge - Service Center

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May 05, 2024

Efficient and friendly. Janera revels does an outstanding.job keeping customers updated. The whole team works well together. More

by Dolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera revels
May 05, 2024

Everytime I get an oil change, I have to pay $200 or more for something the shop says I need! More

by GINGERC344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

My repair was quickly done and the cost was lower than expected. Your staff is excellent and provides great customer service. More

by bookworm966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Don’t keep with appointments if you drop off your car at 830 tell them you’ll be back around lunchtime they won’t do your car but let yours sit while they do people who wait but you had a 830 appointment ne More

by bigdogts1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

The service department was excellent as usual. My tech, I don't recall his name, but he was an older gentleman with light hair. He was awesome. He got me in and out in a timely fashion and explain More

by LLMONTGOMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that our service department at Peterson Chrysler Jeep Dodge Ram lived up to your expectations! It's great that you had a positive experience with our tech and found his advice helpful. We look forward to seeing you again soon!

May 01, 2024

Brought my truck in for them to replace fuel pump they replaced fuel pump within 3 hours More

by cedric.liles33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 02, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted we could effectively replace your fuel pump in a timely manner, Cedric! Thank you for choosing Peterson Chrysler Jeep Dodge Ram. Safe travels!

May 01, 2024

Outrageous prices on service especially and oil change. $700 dollars is an outrageous price for oil change More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service man
April 29, 2024

Takeisha, did an excellent job keeping me updated of the progress of my vehicle. I would definitely recommend Peterson Toyota. More

by robertebell1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Takeisha
Apr 29, 2024 -

Peterson Chrysler Jeep Dodge responded

Robert, we're glad to know Takeisha kept you well informed about your vehicle's progress at Peterson Chrysler Jeep Dodge Ram. Thanks for recommending us!

April 25, 2024

Amanda was great to work with and very nice got my oil changed and diagnostic done More

by cedric.liles33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Apr 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We are so happy that Amanda and our Peterson Chrysler Jeep Dodge Ram team earned your five stars. Thanks for choosing us for your service needs, Cedric!

April 25, 2024

I tell people about how you guys . I would tell them to go to Peterson. More

by HARPERMANTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Foxx
Apr 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the great review. We look forward to seeing you again at Peterson Chrysler Jeep Dodge Ram!

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