Peterson Chrysler Jeep Dodge - Service Center
Lumberton, NC
318 Reviews of Peterson Chrysler Jeep Dodge - Service Center
Execellent person nice with people and very respecful good team they work together to do fast stuff good team they work together to do fast stuff More
Friendly Respectable Honest Personal. Easy people to Talk Comparable prizes. They are really professional people that care about the customers... Easy people to Talk Comparable prizes. They are really professional people that care about the customers... More
Enjoy the service. Thanks for keeping my daughter safe on the highways. The paperwork is simple and to the point Thanks for keeping my daughter safe on the highways. The paperwork is simple and to the point More
Always great service and nice people and they treat you with respect and give you updates regularly with respect and give you updates regularly More
Everyone was extremely friendly and very personable. Mr Fox was fantastic and very informative throughout the process of buying my jeep. Mr Fox was fantastic and very informative throughout the process of buying my jeep. More
I miss having the free car wash after services and seeing some of the familiar faces in the place. some of the familiar faces in the place. More
I had an appointment to take my car at 9:00 am to be checked. It sat there all day and wasn’t touched. Everytime I called they kept putting me on hold and switching me from person to person without and checked. It sat there all day and wasn’t touched. Everytime I called they kept putting me on hold and switching me from person to person without and answer. When I call back they kept putting me on hold. Finally when I spoke to someone they said they will call me back in a few to give an update. A few turned into hours then I asked to speak to a manager. Spoke with a manager then she informed me that my car wound need to go to Honda to being that’s it’s under warranty after it sat there all day until 5:00 pm. She stated she made an appointment. When I take it to Lumberton Honda they informed me that they didn’t know what the appointment was for. I had to explain to them and tell them about a warranty. They informed me that my car wasn’t covered under this warranty and my car shouldn’t be making these noise I’m hearing and I just brought the car a few months ago. Lumberton Honda help me with my issues I was having. It seem as if Peterson didn’t care at all and just pushed me off to Lumberton Honda which I’m glad they did because I was treated like somebody. The issues my car was having could have been addressed at Peterson if the just cared and took the time. Wish I knew this was how customers are treated before purchasing a vehicle. More
Great service price matched my initial quote from another dealership and gave me a great deal on a rental car while my truck was being repaired dealership and gave me a great deal on a rental car while my truck was being repaired More