Peterson Lexus
Boise, ID
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Excellent service experience! The Peterson Lexus service department did a terrific job! Scheduling online was easy with options of different appointment times and the many services The Peterson Lexus service department did a terrific job! Scheduling online was easy with options of different appointment times and the many services available. Communication from Brad, our service tech, was professional, quickly responsive, comprehensive, informative, and he kept me up-to-date with what was going on with my car. The service guys worked quickly and addressed all the service issues completely once I approved the maintenaince/repairs online. I love my car and part of that is due to the people at Peterson Lexus! Today, their service department again made me feel valued as a customer. We appreciate the wonderful service and can't say enough great things about Brad and the entire crew at Peterson Lexus!!! More
Great lease experience I was very pleased to work with Mike Diaz. He was very courteous and diligent. He went to great lengths to find me the right vehicle and then custom I was very pleased to work with Mike Diaz. He was very courteous and diligent. He went to great lengths to find me the right vehicle and then customize it for my needs. He made sure everything was in order. I will use him in the future. More
Working with salesman Jake I entered the dealership and Jake came to assist me with questions I had about a Lexus rx350. He was very informed about the car, answered my questi I entered the dealership and Jake came to assist me with questions I had about a Lexus rx350. He was very informed about the car, answered my questions and then said he would look to see if he had the color and interior options I was interested in. He drove up in one that was pervect for me. We came back the next day to drive it and then bought the car.. Jake was very helpful and let us know to connect with him any time about any questions about the car. I was in the second day of ownership and he was very helpful. Nancy Duncanson More
Tried to rip me off!!!! I was told I needed a 2500 repair. When there was absolutely nothing wrong with my car. I have all documents to back this up. I was told I needed a 2500 repair. When there was absolutely nothing wrong with my car. I have all documents to back this up. More
Outstanding Sales Specialist My experience with Keith Jensen was wonderful, he is so knowledgeable and professional. This is the third Lexus, my wife and I have purchased from Pe My experience with Keith Jensen was wonderful, he is so knowledgeable and professional. This is the third Lexus, my wife and I have purchased from Peterson with his help. Our experience says he truly puts his customers first. He spends a lot of unhurried time going over the complex items of our new LX and always makes himself available for questions afterwards. More
Good Knowlege of the Lexus Models Mike did a good job of keeping us informed about the Lexus model we were interested in. We are very happy with our purchase. Will recommend him to o Mike did a good job of keeping us informed about the Lexus model we were interested in. We are very happy with our purchase. Will recommend him to our friends and family. More
Service I stopped by to report an abnormal gas Guage behavior, they kept the car, filled the tank, tested overnight, and returned the car. I am happy with the I stopped by to report an abnormal gas Guage behavior, they kept the car, filled the tank, tested overnight, and returned the car. I am happy with the service. More
Our First Lexus We recently bought our first Lexus, the NX300, which is a wonderful SUV. Blake, our sales rep, was friendly, knowledgeable, and helpful. He explained We recently bought our first Lexus, the NX300, which is a wonderful SUV. Blake, our sales rep, was friendly, knowledgeable, and helpful. He explained the car's features in detail and provide the information necessary for us to make a decision, with absolutely no pressure. Our first experience with Peterson Lexus was very positive and we look forward to working with them. More
Excellent dealership! Our experience was outstanding! Mike Diaz was professional, kind, and wonderful to work with. I highly recommend him, and the dealership as a whole. T Our experience was outstanding! Mike Diaz was professional, kind, and wonderful to work with. I highly recommend him, and the dealership as a whole. Thank you! More
Another new vehicle lease It was time to make a decision on my lease...decided to get a 2019 Lexus RX 350. I highly recommend Keith Jensen. He is extremely knowledgeable, a It was time to make a decision on my lease...decided to get a 2019 Lexus RX 350. I highly recommend Keith Jensen. He is extremely knowledgeable, and easy to talk to. He took his time showing me different models, and made the process very enjoyable. He answered all of my questions, and I know that if I have any more....I will be able to call him up, and find out the answers. Thank you, Keith!! More