Peterson Lexus

Jake McArthur listens! If you're looking for a lighthearted, genuine approach to buying a car and don't want to feel pressured into buying a car ask for Jake McArthur. He i If you're looking for a lighthearted, genuine approach to buying a car and don't want to feel pressured into buying a car ask for Jake McArthur. He is so knowledgable, seems like he is there just for you, focused on listening to what you are looking for and then he goes to the lot and finds your perfect car. That's what he did for us! We couldn't be happier with our purchase. Thank you Jake. More

Van Vandenburg Amazing experience as always with Peterson Lexus. Van was great to work with. He was patient and helpful through the entire process. Definitely recomm Amazing experience as always with Peterson Lexus. Van was great to work with. He was patient and helpful through the entire process. Definitely recommend Van at Peterson Lexus. More

Michael Kinsman at Peterson Lexus in Boise, Idaho Michael was a delight to work with. He has a gentle approach and a fun sense of humor. My friends and I came in to look at used Lexus models on the lo Michael was a delight to work with. He has a gentle approach and a fun sense of humor. My friends and I came in to look at used Lexus models on the lot. He let me take a test drive on the one I was interested in and we found he had a wealth of knowledge regarding Lexus cars and a great love for them. He was not pushy in the least, but pleasant, complimentary, and patient. He filled us with knowledge regarding the Lexus models by year and took individual interest in us as people not just customers. It was like talking to a good friend. Loved working with him. Sarah was so efficient at completing the sale with all the paper work. More

Exceptionally happy customers. Thank you to Van for his help picking the right vehicle for us. Spent time taking us on road tests In two vehicles of choice to help with our decisio Thank you to Van for his help picking the right vehicle for us. Spent time taking us on road tests In two vehicles of choice to help with our decisions. Exceptionally happy customers!!! More

Great Car, Incredible Team Michael and Joseph were wonderful to work with through the decision making process. No pressure, just great information. During the purchase the entir Michael and Joseph were wonderful to work with through the decision making process. No pressure, just great information. During the purchase the entire team made the experience seamless. We moved from one part of the process to the next without having to sit idle for hours on end (like some other dealerships). As we were working on completing each step they were working in the background to move us to the next. This was truly a unique car buying experience for us, and we would recommend Peterson Lexus to anyone looking for a new car. More

Exceptional Customer Service Purchasing a new car that meets our needs and budget can be an overwhelming and frustrating experience. When I bought my new NX 300 at Peterson Lexus, Purchasing a new car that meets our needs and budget can be an overwhelming and frustrating experience. When I bought my new NX 300 at Peterson Lexus, I was greeted with an exceptional sales team who spent the time and effort to get me into the ideal car. My sales representative, Jake, went the extra mile. From the very beginning, he was attentive to my needs and skilled at turning those needs into reality. Because of Jake and the other amazing folks at Peterson Lexus, I am driving an amazing car. I am very grateful to them. More

Jake McArthur is great to work with! Jake McArthur is an absolute doll! It was time to turn in my lease. I went to the dealership (not Peterson Lexus) that I bought my car at to look at Jake McArthur is an absolute doll! It was time to turn in my lease. I went to the dealership (not Peterson Lexus) that I bought my car at to look at other vehicles. I was interested in purchasing a car, rather than getting into another lease. I was also looking at used vehicles so that I could have a lower monthly payment. I found a used vehicle that I liked, but the finance department said they couldn't "get me into" the used vehicle because of my credit (although it was 1/4 of the cost of the vehicles they were trying to sell me). They insisted they could only "get me into" another brand new car and Lease. They also were demanding that I put $1000 down. One of the finance managers also personally insulted me. I left. The next morning, I reluctantly walked into Peterson Lexus because I saw online that they had a cute used Audi for sale. It had low miles and looked to be in great shape. Jake was the first person I met when I walked in. He was kind, a great listener and apologetic for the horrific experience I had the night before at the other dealership. He patiently listened to my wants/needs and ultimately, got me into the car that I really wanted. I know that the car I bought from him wasn't a "big ticket item" compared to some of the new Lexus' on the sales floor. Regardless of this, he took all the time needed for our sale and made me feel like I was a VIP customer just like everyone else. Thank you Jake for redeeming my faith in humanity! More

Working with Joseph Jensen is a pleasure. When it was time to purchase a new car recently, we quickly returned to Peterson Lexus to work with Joseph Jensen. We had been very pleased to get to When it was time to purchase a new car recently, we quickly returned to Peterson Lexus to work with Joseph Jensen. We had been very pleased to get to know him a year or so ago when we ALMOST bought a Lexus from him, but swerved at the last minute and bought something else. Our decision at that time was difficult because we had been so impressed with his knowledge, professionalism, and genuine personal qualities that would have otherwise made it easy to buy from him. We were delighted this time to work with Joseph who displayed his characteristically infinite patience with our endless questions. Joseph understood what we were looking for and found us an amazing car. What is also very pleasing is that he stays with the new owner and supports our 'struggles' until everyone is satisfied that they have mastered the rich technological advances in a Lexus. We trusted Joseph throughout the process and would quickly recommend that a potential Lexus customer go see him! More

Great salesperson This is the second car I purchased with Mike Diaz. He is very professional and gracious. No high pressure but always looking for what he feels is be This is the second car I purchased with Mike Diaz. He is very professional and gracious. No high pressure but always looking for what he feels is best for you. When we are ready for another car, I will be asking to work with Mike again! More

Fantastic peronnel Our first contact with Mike Diaz was via e-mail since we live in Montana. He was extremely helpful from that contact through the actual delivery of ou Our first contact with Mike Diaz was via e-mail since we live in Montana. He was extremely helpful from that contact through the actual delivery of our new GX460. Mike answered all our questions and took the time to clearly explain the many features of the car during the delivery process. Worth the long drive from Montana. We wold most definitely recommend Mike to anyone interested in purchasing a Lexus. Ron & Sue Birkle ps: The dealership can be proud of the quality of service provided by Sarah Theriault. She was great. More