Peterson Lexus

Purchase of new Lexus I just purchased my fourth Lexus and really appreciated my salesman, Jake Kesler. He was professional but also very friendly and made me feel very I just purchased my fourth Lexus and really appreciated my salesman, Jake Kesler. He was professional but also very friendly and made me feel very comfortable. He was good about answering all my questions and even delivered my car. I will not hesitate to recommend Jake to all my friends and I love my new car. Shirley Peterson More

new car experience Very pleased with the new RX and Thomas Morgan our sales consultant. Good experience in making our decision. We drove the other car brands in the RX c Very pleased with the new RX and Thomas Morgan our sales consultant. Good experience in making our decision. We drove the other car brands in the RX class. We liked the RX the best and Thomas was great. More

Professional Tom, Mike, I at no time felt pressured . I'm not a "Sales Consultant" Fan, However i really did fell taken care of and treated with respected Tom, Mike, I at no time felt pressured . I'm not a "Sales Consultant" Fan, However i really did fell taken care of and treated with respected More

Great Experience Great experience. Wonderful and professional personnel. No hassle or pressure sales. Gave us the time and space to look and drive multiple cars. W Great experience. Wonderful and professional personnel. No hassle or pressure sales. Gave us the time and space to look and drive multiple cars. Would recommend both dealership and salesperson to friends and family. Thanks Keith! More

A great care leasing experience. I had a great experience working with Joseph Jensen. He was extremely thorough in his knowledge of Lexus automobiles. He was able to answer all of my I had a great experience working with Joseph Jensen. He was extremely thorough in his knowledge of Lexus automobiles. He was able to answer all of my questions which I had plenty. I not sure there is another person who knows more of about the ins and outs of Lexus than Joseph. The leasing process was all new to me which they took their time explaining the pros and cons of leasing. I would highly recommend Joseph and his team to anyone wanting a Lexus buying or leasing. More

Very patient with me and no pressure to buy. Top notch buying experience. About 2 months ago when I was doing research, I visited Peterson Lexus and explained that I was just doing research. My Top notch buying experience. About 2 months ago when I was doing research, I visited Peterson Lexus and explained that I was just doing research. My salesman, Jake Kesler acknowledged my wife and I immediately and did not pressure us to buy and he spent a good amount of time answering our questions. About 2 months later I found the car I wanted to purchase. The car was at Peterson BMW, and I alerted Jake and he retrieved the car for me and allowed me to buy my Lexus from him and the stellar staff at Peterson Lexus. They and continuously followed up with me to make sure everything was to my expectations. I have bought many cars in my life since I am a "Car guy" and the buying experience at Peterson Lexus has been the best that I have experienced. No pressure and they were not pushy at all. More

Great buying experience We purchased a new NX200 from Thomas Morgan, he is an excellent sales man. This is our first Lexus. Thomas is a very nice person, he explained all abo We purchased a new NX200 from Thomas Morgan, he is an excellent sales man. This is our first Lexus. Thomas is a very nice person, he explained all about the car and took good care of us during the purchasing process of the vehicle. we were very pleased with him and we strongly recommend him to other buyers. We had great experience with Peterson Lexus Boise. More

Excellent Buying Experience We purchased a 2015 RX350 from Joseph Jensen, a great guy and excellent Lexus representative. We were looking for a specific vehicle with many special We purchased a 2015 RX350 from Joseph Jensen, a great guy and excellent Lexus representative. We were looking for a specific vehicle with many special features. Joe understood our needs and was very committed, diligent and patient, working for almost two months to find the perfect match. This was our first luxury vehicle with so many great computerized features and Joe has been very helpful teaching us how to master the technology. More

Terrible Prevehicle inspection I bought a Nissan from Peterson Lexus about four months ago. I had a free inspection at a certified maintenance shop for my vehicle and found that th I bought a Nissan from Peterson Lexus about four months ago. I had a free inspection at a certified maintenance shop for my vehicle and found that the oil had a leak and the cv axial needed replacing. He also informed me that it looked as though the oil had not been changed at the dealership given how dirty it was upon inspection and how few miles I had put on the vehicle since the purchase. I was told all of these issue should have likely been found in the dealerships inspection of the vehicle before resale and that the oil should have been replaced. I then took the vehicle back into Peterson Lexus to get the windshield replaced (agreed upon at the time of sale) they reviewed and confirmed the finds of the maintenance shop and that they were not covered in my warranty and there was nothing they could do about it. The kicker is that I was informed that vehicles with the amount of miles on it that I had purchased are inspected but are ONLY fixed for safety issue not maintenance items like the issues I found upon inspection. However, this was never disclosed to me at the time of sale. I am extremely disappointed with the service and lack of pride that this dealership has in their pre-owned vehicles. They clearly do not care about there customers, especially if you did not buy a lexus. All they care about it making the sale. Had I had know their policy on pre-owned vehicles I would not have bought the car or would have gotten an outside inspection before purchase. I thought buying from a dealer would cover me on getting scammed. It is sad that these issues, had I not had a random free vehicle inspection, could have gone unnoticed and caused considerable damage to my vehicle. Please go elsewhere for a car. More

Great Buying Experience We purchased a new Lexus from Jake McArthur. The experience was great. He was very knowledgeable on the cars, listened to our needs, guided us with We purchased a new Lexus from Jake McArthur. The experience was great. He was very knowledgeable on the cars, listened to our needs, guided us with good suggestions. There was absolutely none of the negative car-buying pressure. When we decided to make the purchase, he made the order and financing process go quickly. We also had great support from Shannon who spent time with us on 2 different occasions going over the interior features of the car. There are a lot of things this car can do. She patiently explained things to as, answered our questions, and coached us through what we needed to make the car do what we needed it to do. I highly recommend Peterson Lexus, Jake, and Shannon. We've also had great experience with Service on our previous Lexus. More