Peterson Toyota
Boise, ID
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RO # 232191 Shelby in the Service Dept. is always so friendly and helpful. I had a scheduled courtesy oil change and tire rotation and it was done very quickly and within my appointment time. Apprecia friendly and helpful. I had a scheduled courtesy oil change and tire rotation and it was done very quickly and within my appointment time. Appreciate the very nice people and great work they do at Peterson Toyota in Boise. More
We own 3 toyotas, and always take them to Peterson Toyota for service and maintenance. All of the workers there treat us like family. I highly recommend them for sales or service. We always see Shelby fo for service and maintenance. All of the workers there treat us like family. I highly recommend them for sales or service. We always see Shelby for service and Tate for sales. More
Everyone was very helpful and kind. The waiting area was big and there were plenty of places to sit. I was happy to see tables as well. They washed my car and even the floor mats look great! big and there were plenty of places to sit. I was happy to see tables as well. They washed my car and even the floor mats look great! More
I came in to have spare keys made for my new Rav4 and needed a ride to go to another place while they were being made. A shuttle ride was provided for me for which I appreciated very much. The low tire needed a ride to go to another place while they were being made. A shuttle ride was provided for me for which I appreciated very much. The low tire sign had appeared on the dash board indicating I had a low tire. The young fellow who checked the tires for me found that a couple were a bit low but one was more so than the other one. I asked him why they were low and he said that in cold weather they tend to go down. I had never heard of that before but took him for his word after he filled them. After driving 155 miles back home the low tire sign came on again. There was a nail in the tire that had had the lowest pressure when I was there in Boise. I wonder if he should have recommended that we check the tire that had shown the lowest pressure. It was lucky that I didn't have the tire go flat while I was driving 75 MPH on the interstate to Rupert. I'll know better another time to just ask to have a low tire checked. More
I think every time I take my car into this dealership for service...the service gets better. It hasn't always been this way. Thanks so much for having personnel that actually treat me like a person with va service...the service gets better. It hasn't always been this way. Thanks so much for having personnel that actually treat me like a person with value rather than the proverbial "number." More
I had a very expensive component fail in my Tundra, and even though I was 10,000 out of warranty, Shelby and the remainder of the service department made every effort to make sure Toyota took care of the p even though I was 10,000 out of warranty, Shelby and the remainder of the service department made every effort to make sure Toyota took care of the problem. More
Great service and attention. They explained everything very nicely and in great detail. Costumer service was very nice. Friendly people and helpful. I'll recommend them to my friends that have Toyota. very nicely and in great detail. Costumer service was very nice. Friendly people and helpful. I'll recommend them to my friends that have Toyota. More
Shelby is always efficient in booking my service appointments and getting me through the process. She alerts me to various conditions with my car and gives me alternatives. She checks the warranty appointments and getting me through the process. She alerts me to various conditions with my car and gives me alternatives. She checks the warranty and lets me know how to best use it. She is terrific. My repair order number 23321. More
I have a Toyota Venza and bought the extended oil changes so I have always taken my car to the dealership for services. But because of the excilent service Shelby has given me I will go there long after the so I have always taken my car to the dealership for services. But because of the excilent service Shelby has given me I will go there long after the Venza is gone. I have had other makes but will stick with Toyota as long as I continue to have service people like Shelby! More
Shelby was friendly, professional and efficient as has been my experience in past visits. The service took almost exactly the time she predicted. RO#23110 been my experience in past visits. The service took almost exactly the time she predicted. RO#23110 More
















