I bought my escape about a year ago from Pettijohns. Before that, I had a Kia. I loved my little blue Kia, but the time came to trade off. That, and Kia had the worst customer service I had ever had. Nothing was their fault, would not honor their warranty, and service was a joke.Not to mention never getting a loaner. So I went to Pettijohns when I was car shopping, and worked with Greg Badder. They have been nothing but wonderful to work with, give me a loaner, don't think I am goofy if I say I heard a noise, and are prompt and dependable. I truly have nothing but good things to say about Pettijohns, their service, and Greg Badder. Keep up the good work!