Pettus Chrysler Dodge Jeep Ram DeSoto

I needed oil and fuel filter service on my 2024 Ram 3500 6.7 diesel. I made the appointment on the dealer website after first attempting to make it using my Ram app on my phone. The price listed on the Ram 6.7 diesel. I made the appointment on the dealer website after first attempting to make it using my Ram app on my phone. The price listed on the Ram app showed $180 for the oil change and $230 for fuel filters. After making the appointment I received a text confirmation from the dealership which stated to reply with any questions. Twice I sent a message asking for a cost estimate and twice received no answer. I arrived at the dealership and checked in with a service writer who escorted us to the waiting area. He told me that someone would come talk to us regarding the service. After a little while and after no one came I went back to the service desk and saw that my truck had already been taken to the service area. When finished, my bill for the oil and fuel filter service was $693.32. Fortunately I had a coupon which took $50 off. My suggestion is if you go there for service get a written estimate before you give them your keys. Personally I won’t go back. More

very good to work with even though I had 2 vehicles for trade-in. Alan as salesman work well with me trade-in. Alan as salesman work well with me More

Very nice answered all our questions all the paperwork was really explained well everyone there was really nice I recommend everybody go there and buy a vehicle was really explained well everyone there was really nice I recommend everybody go there and buy a vehicle More

Sales Manager, Kyle Ketcherside and salesman ,Matt were terrific! They listened to my needs and concerns and found me my “Dream Machine” vehicle in 1 day. terrific! They listened to my needs and concerns and found me my “Dream Machine” vehicle in 1 day. More

Friendly and knowledgeable sales person, overall great service and stands by the products they sell. They will work with you so the deal makes sense for both seller and buyer. service and stands by the products they sell. They will work with you so the deal makes sense for both seller and buyer. More