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Phil Fitts Ford

New Castle, PA

4.8
1,311 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,311 Reviews of Phil Fitts Ford

April 16, 2026

Phil Fitts has always given me great service. I can could on them to keep my truck in great condition More

by chyatesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
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April 07, 2026

Callie Whiting made buying my new truck a very easy and enjoyable experience. Everybody at the dealership was very helpful.. I would not hesitate to buy another vehicle from this dealership or recommend th More

by g_pettibon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Callie Whiting
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April 02, 2026

Friendly , very knowledgeable of Ford products and available options. I would highly recommend my salesman to any friends and family!!! More

by Rayron667
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Grantham
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March 17, 2026

Great dealership . Easy to work with, good pricing, met all my expectations. Look forward to future opportunities. More

by gfarkas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Callie Whiting
Report | Print
Mar 20, 2026 -

Phil Fitts Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 17, 2026

Phil Fitts dealership has honest, trustworthy, kind and personable sales associates. It was my pleasure to purchase a new truck! I’ll be back for another purchase, soon! More

by davidalbanese530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Fitts, Eric Altman, Albee Mangino
Report | Print
Mar 29, 2026 -

Phil Fitts Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2026

Stopped in to look at a 2024 Bronco 2-door on the used lot. Brandon was extremely helpful and answered all my questions about that vehicle and the various trim and motor options for that model. He was ver More

by Kelly Jones
Recommend Dealer
Yes
Employees Worked With
Brandon. 5+ stars!
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Mar 16, 2026 -

Phil Fitts Ford responded

Hello Kelly, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2026

Great place to purchase a new car 🚗. Salesman Greg was excellent to deal with along with finance manager Eric. More

by sefcik1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Greg Knauf
Report | Print
Mar 16, 2026 -

Phil Fitts Ford responded

Hello, thank you for leaving such a great review and high star rating. We hope you continue to choose Phil Fitts Ford & Lincoln for all your vehicle needs! Take care!

March 10, 2026

My salesman was very helpful and knowledgeable very good I was very impressed with the whole deal More

by Jimdsposito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Huntsinger
Report | Print
Mar 15, 2026 -

Phil Fitts Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 08, 2026

Professional, friendly service. Good value and selection Great buying experience. Staff was helpful and not pushy More

by Johnm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Carbone, Mike Hietsch
Report | Print
Mar 15, 2026 -

Phil Fitts Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

February 14, 2026

Amazing customer service, a quick and easy buying experience I was in out of there no hassle More

by Cfry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Greg Knauf, Michelle Swogger
Report | Print
Feb 18, 2026 -

Phil Fitts Ford responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

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