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Phil Fitts Ford & Lincoln
New Castle, PA
1,269 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,269 reviews
November 25, 2021
Boone was phenomenal, he took the time to work with my wife and myself. Walked away with a sweet Ford Escape. Everything still works and looks good on it. Thanks again bud. wife and myself. Walked away with a sweet Ford Escape. Everything still works and looks good on it. Thanks again bud. More
by LetsGoooo
Employees Worked With
Boone Lyons
Verified CustomerNovember 13, 2021
Service was great. The entire team worked hard to resolve my issues, even with the difficulty getting parts. Would definitely recommend Phil Fitts Ford to anyone looking for a new car or needing service!! my issues, even with the difficulty getting parts. Would definitely recommend Phil Fitts Ford to anyone looking for a new car or needing service!! More
by sjjballison
Employees Worked With
Kevin Whitty
November 12, 2021
Boone was very easy to talk with and made us comfortable through our sale. He took his time to answer any and all questions we had. and also followed up after the sale with help getting additional parts. through our sale. He took his time to answer any and all questions we had. and also followed up after the sale with help getting additional parts. More
by bulybear2006
Employees Worked With
Boone Lyons
November 11, 2021
I have bought my last three vehicles from Boone and he has always worked hard to find me exactly what I wanted. Will continue to buy my cars from him. has always worked hard to find me exactly what I wanted. Will continue to buy my cars from him. More
by angelamccue.2019
November 11, 2021
Boone was very helpful and did all he could to get me the best deal on my truck. Everyone else was very accommodating and pleasant to work with. They treated me well and did not pressure me into anything I w best deal on my truck. Everyone else was very accommodating and pleasant to work with. They treated me well and did not pressure me into anything I wasn’t comfortable with. Will definitely be back! More
by Dandrebyers
Employees Worked With
Boone Lyons
November 11, 2021
Having purchased quite a few cars from dealerships over my years I have had some bad experience’s, but I must say that my salesman Boone was hands down the best that I dealt with. It felt like I was talkin my years I have had some bad experience’s, but I must say that my salesman Boone was hands down the best that I dealt with. It felt like I was talking to a family member who cared about what I was buying from him. He definitely made me want to return for my next purchase. i was impressed with the work that he put in finding me what I wanted. More
by jt_pennington
Employees Worked With
Boone Lyons
November 11, 2021
Boone made quick on finding a car to fit my needs. Worked with me throughout the whole process. Made it simple, smooth, and an all around pleasant experience. with me throughout the whole process. Made it simple, smooth, and an all around pleasant experience. More
by clhilliard1003
Employees Worked With
Boone Lyons
