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Phil Fitts Ford

New Castle, PA

4.8
1,368 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,368 Reviews of Phil Fitts Ford

November 21, 2019

Very friendly and courteous I will return to purchase my next car. I can't say enough about how nice, friendly and respectful everyone was. I feel really good about this purc More

by briellegege
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
November 20, 2019

One offer. One deal. No hassle. I had a realistic number in my head for what I expected. They beat my expectations and got me where I needed to be. They didn’t “low ball” me either. More

by DYLANJONES486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
November 20, 2019

repaired seat works fine Your repair dept was helpful when i locked myself out of the complimentary car. I called for a door code to open. I think i talked to Emily.She was ve More

by JAVELIN2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
November 13, 2019

Outstanding I had the works package done on my 2017 F-150 Raptor. They did a nice job. Outstanding service in a timely matter. I’ll be going back. I have done bus More

by JUNGLE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Mike Hietsch, Kevin Whitty
November 13, 2019

Front end repair of f150 Fixed front end damage due to hitting a deer. Did excellent work and kept me informed. Very friendly and easy to deal with. Very happy with my experie More

by charliershawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
November 13, 2019

The technician was the best The tech that worked on my truck went over it with a fine tooth comb and told me everything about it he is the best tech they got More

by johnnyj6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John caffro
November 11, 2019

first time car buying made easy mr.carter called me as soon as i responded to the carfax. i asked many questions and he awnsered them with ease. made a appointment to come out and te More

by husor94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
November 05, 2019

Very disappointing Dealer had their aftermarket installer, install cab lights. I was told and promised they would be exactly as factory. All factory lights must be ins More

by russ20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Hietsch
November 01, 2019

Pepair Excellent repair done on my 2015 Hyundai Sonata. Looks like brand new. Scott was very easy to deal with and explained when and how the repair took pla More

by marrich94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
October 31, 2019

Excellent service I got an incredible deal on my new 2020 Edge St. All staff members were very friendly and the salesman was very knowledgeable on the vehicles I looked More

by krhietsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch, Brian Hietsch
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