Phil Fitts Ford
New Castle, PA
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1,368 Reviews of Phil Fitts Ford
Very friendly and courteous I will return to purchase my next car. I can't say enough about how nice, friendly and respectful everyone was. I feel really good about this purc I will return to purchase my next car. I can't say enough about how nice, friendly and respectful everyone was. I feel really good about this purchase More
One offer. One deal. No hassle. I had a realistic number in my head for what I expected. They beat my expectations and got me where I needed to be. They didn’t “low ball” me either. I had a realistic number in my head for what I expected. They beat my expectations and got me where I needed to be. They didn’t “low ball” me either. Couldn’t be more pleased. The whole staff is great. Definitely going back there for my next purchase. More
repaired seat works fine Your repair dept was helpful when i locked myself out of the complimentary car. I called for a door code to open. I think i talked to Emily.She was ve Your repair dept was helpful when i locked myself out of the complimentary car. I called for a door code to open. I think i talked to Emily.She was very helpful as it was Saturday 2:45 PM.The only negatives was the 2 week length of repair time and a small amount of grease on the repaired seat. More
Outstanding I had the works package done on my 2017 F-150 Raptor. They did a nice job. Outstanding service in a timely matter. I’ll be going back. I have done bus I had the works package done on my 2017 F-150 Raptor. They did a nice job. Outstanding service in a timely matter. I’ll be going back. I have done business here for 15 years. Keep up the good work. More
Front end repair of f150 Fixed front end damage due to hitting a deer. Did excellent work and kept me informed. Very friendly and easy to deal with. Very happy with my experie Fixed front end damage due to hitting a deer. Did excellent work and kept me informed. Very friendly and easy to deal with. Very happy with my experience More
The technician was the best The tech that worked on my truck went over it with a fine tooth comb and told me everything about it he is the best tech they got The tech that worked on my truck went over it with a fine tooth comb and told me everything about it he is the best tech they got More
first time car buying made easy mr.carter called me as soon as i responded to the carfax. i asked many questions and he awnsered them with ease. made a appointment to come out and te mr.carter called me as soon as i responded to the carfax. i asked many questions and he awnsered them with ease. made a appointment to come out and test drive the car, he walked me thru all the perks and features that the car was equipped with. He is by far the most amazing car sales man but mostly he gives you that comfort to make the whole process easy as 1,2,3. it was worth the trip for this beautiful 16' ford f150 xlt. once again thank you mr.carter for this dream come true More
Very disappointing Dealer had their aftermarket installer, install cab lights. I was told and promised they would be exactly as factory. All factory lights must be ins Dealer had their aftermarket installer, install cab lights. I was told and promised they would be exactly as factory. All factory lights must be installed extremely poor, not straight but crooked. On top of that two had condensation in them the day I picked the truck up. Not one we're sorry we will make it right. I learned that all dealers are the same once they have your money and signed on the dotted line, it's next customer beware. We were thinking of purchasing a new car for My Wife in the next two years , but it won't be from here. More
Pepair Excellent repair done on my 2015 Hyundai Sonata. Looks like brand new. Scott was very easy to deal with and explained when and how the repair took pla Excellent repair done on my 2015 Hyundai Sonata. Looks like brand new. Scott was very easy to deal with and explained when and how the repair took place. More
Excellent service I got an incredible deal on my new 2020 Edge St. All staff members were very friendly and the salesman was very knowledgeable on the vehicles I looked I got an incredible deal on my new 2020 Edge St. All staff members were very friendly and the salesman was very knowledgeable on the vehicles I looked at. My salesman went over all the bells and whistles thoroughly at delivery. I will definitely buy there again!! More





