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Phil Fitts Ford

New Castle, PA

4.8
1,367 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,368 Reviews of Phil Fitts Ford

September 19, 2019

Personal and attentive to our needs and concerns. Excellent experience! Very pleased with all their efforts to locate exactly what we wanted. Price was fair! Stayed in touch during the process. All in More

by TDELEWIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boone Lyons and Eric ? , Mike Hietsch
September 19, 2019

new vehicle puchase nice clean dealership all were very friendly and went out of way to give me a good deal explained every thing and very professional I will refer them More

by tcmcconnell_nw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter, Albee Mangino, Mike Hietsch, Tony Oliva
September 10, 2019

Very pleasant Manager, sales, office all very helpful and friendly. Very nice selection of vehicles to choose from. The show room was very clean and organized. T More

by KHUM01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Franzi, Mike Hietsch
September 09, 2019

door latch recall they were excellent, made quick service appointment , scheduling was good, people were friendly and courtious, i dealt with the body shop for this rec More

by DPRO2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
September 06, 2019

Great Experience Darius found an F-150, setup as I wanted, and worked a fair deal with my trade. All others I dealt with were very friendly and helpful. Very Happy. More

by RDLAVERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
September 05, 2019

They listen and want to work with in your means. Employees listen and want to work with in your means. They keep in touch with you till you are satisfied. Kenny also makes a personal touch with his More

by ACN524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Franzi, Mike Hietsch, Becki Davison, Kevin Whitty
September 05, 2019

Excellent customer service and body work!! I was in an accident.. and Tony took care of everything for me! And went above and beyond to accommodate me! My car looks new inside and out!!!! More

by rmmcconahy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
September 02, 2019

Awesome! Easy, smooth and quick. They are like family. Everyone treats you like they have known you for years. I will never use another dealership. Best experience I have ever had buy More

by kiml121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
August 31, 2019

Great Experience! No appointment showing for the time given to me by my sales person, but Kenny worked me and the service was quick and efficient! Thank YOU! More

by jblader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
August 28, 2019

Trustworthy After searching for a vehicle online I came across this dealership. After driving an hour and 15 minutes to the dealership I found my experience wel More

by TLYNCHCONSTRUCTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
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